Again, another client with a communication style that I'm not understanding
Client 'Can I book an appointment. I've seen you before.' (Long silence)
-Me 'What's your name'
Client 'What!'
-Me 'What's your name'
Client 'Why!'
-Me 'So I can remember you'
Client ' Oh I didn't think you'd remember me!'
Me 'You don't think I've got a memory?!?'

It's like wading through treacle.
I'm a roboticon programmed for sex with no memory chips?