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Author Topic: Reducing cancellations/no shows.  (Read 4987 times)

BlueDomme

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Reducing cancellations/no shows.
« on: 18 July 2014, 12:12:17 pm »
I have had a LOT of these lately and it's really screwing up my financial planning. What do you ladies do to reduce them?

Currently I'll take a booking, normally by phone, check the type of session they want - I'm a Domme who doesn't offer sexual services so make sure they understand this and also ask for a few preferences to build the session on - confirm day/time/price (preferably in writing, I get them to email me on AW or ask if I can text after the phonecall's over), and then tell them to call or text the day of or day before to confirm and get my address. A lot of them just aren't confirming or are cancelling when I gently prod for the confirmation. Anything I'm obviously doing wrong? Or am I just unlucky?

Lady_Lust_XXX

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Re: Reducing cancellations/no shows.
« Reply #1 on: 18 July 2014, 12:52:22 pm »
BD, I think many guys just like to lift a phone and make the booking, then afterwards can delete all contact on phone.

Many guys don't like the paper trail an email could cause, especially the married ones, and who can blame them. 

That we have to respect.  Many will just listen to you in a phone call and then ignore. Some will listen to you in a call and say Fuck That. Some will listen and do as you ask.  We have no way of knowing which caller is which 100% so we have to go with the flow.

Can we change things, we can't change the guys, that's for sure.  All we can do is change our protocol until we find something that works for us.

What works for one won't work for another.  Personalities, locations, clients are all variables which have to be taken into consideration for a start and we only have the power over ourselves, the rest is a mystery, trial and error.

No it doesn't help our finances but if you don't get confirmations on time when allocated, then count them as no shows and replace if possible.  If they show, then tell them they didn't confirm and booking was cancelled.  If replacement doesn't arrive then you at least have one, do you see him although he didn't confirm, that's up to you, many don't. Some keep them waiting, the choice is yours.

There are many different types of clients, the one who makes the booking with intentions of arriving, the one who makes the booking with NO intentions of arriving, there is the caller who asks for details and then makes a booking ... But also does the same with half a dozen girls and only decides closer to the time which one he will see.  The other five get no shows, he will not cancel.

We have no way of knowing which is calling unless you have two phones and the guy calls the two numbers not realising his faux pas.
« Last Edit: 18 July 2014, 02:38:00 pm by Lady_Lust_XXX »
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BibiofLeeds

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Re: Reducing cancellations/no shows.
« Reply #2 on: 18 July 2014, 01:35:46 pm »
I wouldn't gently prod for them to confirm.If they have agreed a time to confirm by and they haven't then they are not coming and no amount of prodding will change that you just end up stressing yourself when they are either not gonna answer or will say they aren't coming.They didn't confirm so you sort of already know that.
Then just put them in your phone as didn't confirm so if they ring again you know they probably won't go ahead.
Sadly its just a crap part of the job.
« Last Edit: 18 July 2014, 01:40:53 pm by bibi »

meetingdiversity

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Re: Reducing cancellations/no shows.
« Reply #3 on: 18 July 2014, 02:32:37 pm »
I find those who book on the same day they want are more reliable but still a few no shows happen. It is the advance bookers that have a high tendency of cancelling with me. One thing to do is not to plan about the earnings made from those who book. Until money is in your hand. Nothing is for definite even regs can turn out as a no show. I ask a few to confirm an hour before. Some times no shows are part and parcel of escorting including every other business. 

I always encourage bookers to phone me if they email me on aw as it is very full of time wasters. Then write down in my diary any bookings. I do this over the phone to. I think asking clients for admin when they verbally book a date and time not many in society will be for this. As some clients want an easy booking procedure that is quicker. You could ask them to confirm on the day of the booking at an agreed time for you both as they could be busy if set a time. This is how I do it. It shows consideration many clients will be more impressed.

All the best.

Hotblondie

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Re: Reducing cancellations/no shows.
« Reply #4 on: 19 July 2014, 12:42:09 am »
Thats why I dont take advanced bookings. To avoid all cancellations/no shows.
Everybody has to confirm their booking one hour in advance. Not one day, just one hour. Since I start asking this, it  reduced the cancellation/no shows dramatically.
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Wife4rent

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Re: Reducing cancellations/no shows.
« Reply #5 on: 19 July 2014, 01:42:35 am »
I have had a LOT of these lately and it's really screwing up my financial planning. What do you ladies do to reduce them?

For me it is simple, there are three types of clients, those that you have met and those that you have not and those that you have no idea who they are.

1. If you have met, they are genuine, but can still turn into time-wasters, but you still give them a confirmed booking.

2. If you have not met, I give them a booking but still take other bookings for the same time depending on how I feel.

3. If they are on a witheld number they get a booking but again I assume they will NOT turn up.

With 2. you start to use the experience you have learnt over many years and judge if you think he guy is genuine or not, I get most right but I am wrong on a few occasions, most guys I think are time-wasters are.

With 3. I just assume they will not turn up but still give them  booking, after all, that is what they want. very few turn up.

It is something that punters will not agree with and many girls think that it is wrong. But it is also wrong to sit by your phone and take bookings from guys that have no intention of turning up.

Sarah x x x

TeenKylie

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Re: Reducing cancellations/no shows.
« Reply #6 on: 19 July 2014, 09:22:15 am »
The booking system on adultwork really works for me to reduce this, I literally never get any no-shows.

I speak to the client on the phone, arrange a time and date, then ask them to follow up with an online booking request. Even if they come from different websites I will still direct them to adultwork booking system. It's a really simple procedure and really works for me. When guys ring up and say "Yeah sure I'll do that now" but don't, I know I have saved myself from a Timewaster and giving out my address location. Some men will always complain about the "Trail" but it's so simple and the guy doesn't have to use any personal details, he can even just make a fake email address with yahoo, hotmail or whatever and then use that.

I do make exceptions on this, depending how the phone call goes, but I know that it stops no-shows and Timewasters for a fact! Because most won't be bothered to go that far! If I didn't have adultwork then I would create a very similar process on my own website. I also never take bookings from whitehead numbers.

I work around proper advanced appointments too, and I hardly get anyone cancel or not confirm their booking. Most guys I meet seem to like to plan in advance, which really works for me. If they can't be bothered to follow my simple booking procedure because it's "too much hassle" or whatever, then I can't be bothered to see them, simples.
« Last Edit: 19 July 2014, 09:29:13 am by MissKylie »

amy

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Re: Reducing cancellations/no shows.
« Reply #7 on: 19 July 2014, 11:15:20 am »
I do make exceptions on this, depending how the phone call goes, but I know that it stops no-shows and Timewasters for a fact! Because most won't be bothered to go that far!

The trouble with this 'fact' is that it will also stop more genuine punters than it does either of the above - I can count the number of no shows I get in a year on one hand, and I couldn't care less how they book.

Trying to force people to use a system they don't want to or aren't familiar with would cost me far more in the long run than the odd one who didn't turn up, and provided they call to confirm on the day (or nearer the booking time if I'm touring) I get timewaster calls just like everybody else, but they're generally so transparent I just block them once they're off the line and forget all about it. It's all just part of the job :).

Rosa

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Re: Reducing cancellations/no shows.
« Reply #8 on: 19 July 2014, 11:34:20 am »
I too rarely have absolute no shows and I never insist on AW booking. I would however say around 50-60% of first time with me bookings do cancel, around 10% of those don't let me know, but a no show after confirmation probably happens once or twice a year tops. I did have a spate years ago of guys saying they were parked, I'd give the address/directions then they'd not appear.........but I stopped that by no longer giving out the address until I could see them. That also solved the problem of genuine clients interpreting directions incorrectly and zooming off on foot to a place half a mile away.

Apart from the fact many of my enquiries come from men who have no knowledge of AW, and many who do not like the site, I don't have the time to be logging in checking, and releasing my availability so that someone can put through a booking form. I also have had a couple clients asking me after the booking how can they leave feedback, or even emailing asking why I've not left them feedback, when I explain they have to submit a booking form to facilitate that they go a bit quiet.
« Last Edit: 19 July 2014, 11:40:17 am by Rosa »

Red KB

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Re: Reducing cancellations/no shows.
« Reply #9 on: 19 July 2014, 11:45:39 am »

Everybody has to confirm their booking one hour in advance. Not one day, just one hour. Since I start asking this, it  reduced the cancellation/no shows dramatically.
I've been thinking of doing this myself or even sending them a quick text to ask if they're still coming.
We're women, it's what we do. I just get paid for it.

BibiofLeeds

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Re: Reducing cancellations/no shows.
« Reply #10 on: 19 July 2014, 12:03:17 pm »

Everybody has to confirm their booking one hour in advance. Not one day, just one hour. Since I start asking this, it  reduced the cancellation/no shows dramatically.
I've been thinking of doing this myself or even sending them a quick text to ask if they're still coming.
I would be wary about texting them unsolicited, not all men have a punting phone and it could cause him bother if he has a nosy wife. Also some blokes might interpret this as nagging or desperate. Best to give them a time to confirm by, its not for us to chase them.

Lady_Lust_XXX

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Re: Reducing cancellations/no shows.
« Reply #11 on: 19 July 2014, 12:22:40 pm »
No I wouldn't try and prompt them either, you just don't know their circumstances and it could be their marriage at stake.

Also, confirming one hour before booking is fine ....... So long as you are not in a booking then and unable to take confirmation call and perhaps losing the booking.
Beauty is nothing to do with having a pretty face.
It is about having a pretty mind, a pretty heart,
And most importantly a beautiful soul.

Red KB

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Re: Reducing cancellations/no shows.
« Reply #12 on: 19 July 2014, 12:23:58 pm »
That's a very good point. Thanks for that. Got my hangover head on at the moment!
We're women, it's what we do. I just get paid for it.

TeenKylie

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Re: Reducing cancellations/no shows.
« Reply #13 on: 19 July 2014, 07:14:20 pm »
Another reason I love the adultwork booking system is that if anything bad ever happened to me because of a client, (never has touch wood!) I would go straight to police and their IP address would be traceable.
« Last Edit: 19 July 2014, 07:16:46 pm by MissKylie »

Rosa

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Re: Reducing cancellations/no shows.
« Reply #14 on: 19 July 2014, 07:16:10 pm »
PS very glad you have very few cancellations Kylie, I find cancellations and timing alterations extremely draining and stressful. Constant juggling, reconfirming, screening another person, then they can't make it............then I have weeks where it's all extremely reliable types who book, confirm and turn up.