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General Category => Questions and Answers => Topic started by: BlueDomme on 18 July 2014, 12:12:17 pm

Title: Reducing cancellations/no shows.
Post by: BlueDomme on 18 July 2014, 12:12:17 pm
I have had a LOT of these lately and it's really screwing up my financial planning. What do you ladies do to reduce them?

Currently I'll take a booking, normally by phone, check the type of session they want - I'm a Domme who doesn't offer sexual services so make sure they understand this and also ask for a few preferences to build the session on - confirm day/time/price (preferably in writing, I get them to email me on AW or ask if I can text after the phonecall's over), and then tell them to call or text the day of or day before to confirm and get my address. A lot of them just aren't confirming or are cancelling when I gently prod for the confirmation. Anything I'm obviously doing wrong? Or am I just unlucky?
Title: Re: Reducing cancellations/no shows.
Post by: Lady_Lust_XXX on 18 July 2014, 12:52:22 pm
BD, I think many guys just like to lift a phone and make the booking, then afterwards can delete all contact on phone.

Many guys don't like the paper trail an email could cause, especially the married ones, and who can blame them. 

That we have to respect.  Many will just listen to you in a phone call and then ignore. Some will listen to you in a call and say Fuck That. Some will listen and do as you ask.  We have no way of knowing which caller is which 100% so we have to go with the flow.

Can we change things, we can't change the guys, that's for sure.  All we can do is change our protocol until we find something that works for us.

What works for one won't work for another.  Personalities, locations, clients are all variables which have to be taken into consideration for a start and we only have the power over ourselves, the rest is a mystery, trial and error.

No it doesn't help our finances but if you don't get confirmations on time when allocated, then count them as no shows and replace if possible.  If they show, then tell them they didn't confirm and booking was cancelled.  If replacement doesn't arrive then you at least have one, do you see him although he didn't confirm, that's up to you, many don't. Some keep them waiting, the choice is yours.

There are many different types of clients, the one who makes the booking with intentions of arriving, the one who makes the booking with NO intentions of arriving, there is the caller who asks for details and then makes a booking ... But also does the same with half a dozen girls and only decides closer to the time which one he will see.  The other five get no shows, he will not cancel.

We have no way of knowing which is calling unless you have two phones and the guy calls the two numbers not realising his faux pas.
Title: Re: Reducing cancellations/no shows.
Post by: BibiofLeeds on 18 July 2014, 01:35:46 pm
I wouldn't gently prod for them to confirm.If they have agreed a time to confirm by and they haven't then they are not coming and no amount of prodding will change that you just end up stressing yourself when they are either not gonna answer or will say they aren't coming.They didn't confirm so you sort of already know that.
Then just put them in your phone as didn't confirm so if they ring again you know they probably won't go ahead.
Sadly its just a crap part of the job.
Title: Re: Reducing cancellations/no shows.
Post by: meetingdiversity on 18 July 2014, 02:32:37 pm
I find those who book on the same day they want are more reliable but still a few no shows happen. It is the advance bookers that have a high tendency of cancelling with me. One thing to do is not to plan about the earnings made from those who book. Until money is in your hand. Nothing is for definite even regs can turn out as a no show. I ask a few to confirm an hour before. Some times no shows are part and parcel of escorting including every other business. 

I always encourage bookers to phone me if they email me on aw as it is very full of time wasters. Then write down in my diary any bookings. I do this over the phone to. I think asking clients for admin when they verbally book a date and time not many in society will be for this. As some clients want an easy booking procedure that is quicker. You could ask them to confirm on the day of the booking at an agreed time for you both as they could be busy if set a time. This is how I do it. It shows consideration many clients will be more impressed.

All the best.
Title: Re: Reducing cancellations/no shows.
Post by: Hotblondie on 19 July 2014, 12:42:09 am
Thats why I dont take advanced bookings. To avoid all cancellations/no shows.
Everybody has to confirm their booking one hour in advance. Not one day, just one hour. Since I start asking this, it  reduced the cancellation/no shows dramatically.
Title: Re: Reducing cancellations/no shows.
Post by: Wife4rent on 19 July 2014, 01:42:35 am
I have had a LOT of these lately and it's really screwing up my financial planning. What do you ladies do to reduce them?

For me it is simple, there are three types of clients, those that you have met and those that you have not and those that you have no idea who they are.

1. If you have met, they are genuine, but can still turn into time-wasters, but you still give them a confirmed booking.

2. If you have not met, I give them a booking but still take other bookings for the same time depending on how I feel.

3. If they are on a witheld number they get a booking but again I assume they will NOT turn up.

With 2. you start to use the experience you have learnt over many years and judge if you think he guy is genuine or not, I get most right but I am wrong on a few occasions, most guys I think are time-wasters are.

With 3. I just assume they will not turn up but still give them  booking, after all, that is what they want. very few turn up.

It is something that punters will not agree with and many girls think that it is wrong. But it is also wrong to sit by your phone and take bookings from guys that have no intention of turning up.

Sarah x x x
Title: Re: Reducing cancellations/no shows.
Post by: TeenKylie on 19 July 2014, 09:22:15 am
The booking system on adultwork really works for me to reduce this, I literally never get any no-shows.

I speak to the client on the phone, arrange a time and date, then ask them to follow up with an online booking request. Even if they come from different websites I will still direct them to adultwork booking system. It's a really simple procedure and really works for me. When guys ring up and say "Yeah sure I'll do that now" but don't, I know I have saved myself from a Timewaster and giving out my address location. Some men will always complain about the "Trail" but it's so simple and the guy doesn't have to use any personal details, he can even just make a fake email address with yahoo, hotmail or whatever and then use that.

I do make exceptions on this, depending how the phone call goes, but I know that it stops no-shows and Timewasters for a fact! Because most won't be bothered to go that far! If I didn't have adultwork then I would create a very similar process on my own website. I also never take bookings from whitehead numbers.

I work around proper advanced appointments too, and I hardly get anyone cancel or not confirm their booking. Most guys I meet seem to like to plan in advance, which really works for me. If they can't be bothered to follow my simple booking procedure because it's "too much hassle" or whatever, then I can't be bothered to see them, simples.
Title: Re: Reducing cancellations/no shows.
Post by: amy on 19 July 2014, 11:15:20 am
I do make exceptions on this, depending how the phone call goes, but I know that it stops no-shows and Timewasters for a fact! Because most won't be bothered to go that far!

The trouble with this 'fact' is that it will also stop more genuine punters than it does either of the above - I can count the number of no shows I get in a year on one hand, and I couldn't care less how they book.

Trying to force people to use a system they don't want to or aren't familiar with would cost me far more in the long run than the odd one who didn't turn up, and provided they call to confirm on the day (or nearer the booking time if I'm touring) I get timewaster calls just like everybody else, but they're generally so transparent I just block them once they're off the line and forget all about it. It's all just part of the job :).
Title: Re: Reducing cancellations/no shows.
Post by: Rosa on 19 July 2014, 11:34:20 am
I too rarely have absolute no shows and I never insist on AW booking. I would however say around 50-60% of first time with me bookings do cancel, around 10% of those don't let me know, but a no show after confirmation probably happens once or twice a year tops. I did have a spate years ago of guys saying they were parked, I'd give the address/directions then they'd not appear.........but I stopped that by no longer giving out the address until I could see them. That also solved the problem of genuine clients interpreting directions incorrectly and zooming off on foot to a place half a mile away.

Apart from the fact many of my enquiries come from men who have no knowledge of AW, and many who do not like the site, I don't have the time to be logging in checking, and releasing my availability so that someone can put through a booking form. I also have had a couple clients asking me after the booking how can they leave feedback, or even emailing asking why I've not left them feedback, when I explain they have to submit a booking form to facilitate that they go a bit quiet.
Title: Re: Reducing cancellations/no shows.
Post by: Red KB on 19 July 2014, 11:45:39 am

Everybody has to confirm their booking one hour in advance. Not one day, just one hour. Since I start asking this, it  reduced the cancellation/no shows dramatically.
I've been thinking of doing this myself or even sending them a quick text to ask if they're still coming.
Title: Re: Reducing cancellations/no shows.
Post by: BibiofLeeds on 19 July 2014, 12:03:17 pm

Everybody has to confirm their booking one hour in advance. Not one day, just one hour. Since I start asking this, it  reduced the cancellation/no shows dramatically.
I've been thinking of doing this myself or even sending them a quick text to ask if they're still coming.
I would be wary about texting them unsolicited, not all men have a punting phone and it could cause him bother if he has a nosy wife. Also some blokes might interpret this as nagging or desperate. Best to give them a time to confirm by, its not for us to chase them.
Title: Re: Reducing cancellations/no shows.
Post by: Lady_Lust_XXX on 19 July 2014, 12:22:40 pm
No I wouldn't try and prompt them either, you just don't know their circumstances and it could be their marriage at stake.

Also, confirming one hour before booking is fine ....... So long as you are not in a booking then and unable to take confirmation call and perhaps losing the booking.
Title: Re: Reducing cancellations/no shows.
Post by: Red KB on 19 July 2014, 12:23:58 pm
That's a very good point. Thanks for that. Got my hangover head on at the moment!
Title: Re: Reducing cancellations/no shows.
Post by: TeenKylie on 19 July 2014, 07:14:20 pm
Another reason I love the adultwork booking system is that if anything bad ever happened to me because of a client, (never has touch wood!) I would go straight to police and their IP address would be traceable.
Title: Re: Reducing cancellations/no shows.
Post by: Rosa on 19 July 2014, 07:16:10 pm
PS very glad you have very few cancellations Kylie, I find cancellations and timing alterations extremely draining and stressful. Constant juggling, reconfirming, screening another person, then they can't make it............then I have weeks where it's all extremely reliable types who book, confirm and turn up.
Title: Re: Reducing cancellations/no shows.
Post by: Rosa on 19 July 2014, 07:18:54 pm
The other reason I love the adultwork booking system is that if anything bad ever happened to me because of a client, (never has touch wood!) I would go straight to police and their IP address would be traceable.

Are you aware the police would then be very likely ask you for your user name and password so they could access your AW and also email account?

I kid ye not and not something I'd be happy handing over. They tried it on me but luckily the person who committed a crime against me hadn't booked via any website or email, so I was able to refuse.
Title: Re: Reducing cancellations/no shows.
Post by: TeenKylie on 19 July 2014, 07:20:48 pm
PS very glad you have very few cancellations Kylie, I find cancellations and timing alterations extremely draining and stressful. Constant juggling, reconfirming, screening another person, then they can't make it............then I have weeks where it's all extremely reliable types who book, confirm and turn up.
Yeah, well I'm quite selective about who I see also, being I don't see many clients anyway. I like to know a little about them before we meet. For example rough age, nationality, what they are looking for etc. This is good to find out more when corresponding through emails. I will never just see anyone that rings and asks for an appointment without going through my booking procedure. I don't feel I lose any money like this and am very happy :)
Title: Re: Reducing cancellations/no shows.
Post by: TeenKylie on 19 July 2014, 07:23:48 pm
The other reason I love the adultwork booking system is that if anything bad ever happened to me because of a client, (never has touch wood!) I would go straight to police and their IP address would be traceable.

Are you aware the police would then be very likely ask you for your user name and password so they could access your AW and also email account?

I kid ye not and not something I'd be happy handing over. They tried it on me but luckily the person who committed a crime against me hadn't booked via any website or email, so I was able to refuse.
If that was the case and I wanted the person found and brought to justice ASAP, then yes I would give the police my adultwork details.

No offence but I don't know how it was 'lucky' that they were NOT traceable?
Title: Re: Reducing cancellations/no shows.
Post by: amy on 19 July 2014, 07:24:52 pm
Yeah, well I'm quite selective about who I see also, being I don't see many clients anyway. I like to know a little about them before we meet. For example rough age, nationality, what they are looking for etc. This is good to find out more when corresponding through emails. I will never just see anyone that rings and asks for an appointment without going through my booking procedure. I don't feel I lose any money like this and am very happy :)

Kylie, everybody here is selective about who they see for the sake of their sanity if no other reason :).

I take lots of bookings by email, just not via Adultwork. Plenty of people want to correspond this way before booking advance appointments because it gives them something concrete to refer back to; not everybody is confident on the phone or finds it easy to remember details from a quick conversation when they're nervous. This doesn't mean that either the email conversation or the booking needs to be conducted via a third party site, does it?
Title: Re: Reducing cancellations/no shows.
Post by: amy on 19 July 2014, 07:27:12 pm
No offence but I don't know how it was 'lucky' that they were NOT traceable?

Rosa didn't say they weren't traceable. She said she didn't have to have the police rooting about amongst her Adultwork account (her credit history, other bookings, private emails from other punters) in order to do so, because her attacker didn't use it.
Title: Re: Reducing cancellations/no shows.
Post by: TeenKylie on 19 July 2014, 07:29:16 pm
Yeah, well I'm quite selective about who I see also, being I don't see many clients anyway. I like to know a little about them before we meet. For example rough age, nationality, what they are looking for etc. This is good to find out more when corresponding through emails. I will never just see anyone that rings and asks for an appointment without going through my booking procedure. I don't feel I lose any money like this and am very happy :)

Kylie, everybody here is selective about who they see for the sake of their sanity if no other reason :).

I take lots of bookings by email, just not via Adultwork. Plenty of people want to correspond this way before booking advance appointments because it gives them something concrete to refer back to; not everybody is confident on the phone or finds it easy to remember details from a quick conversation when they're nervous. This doesn't mean that either the email conversation or the booking needs to be conducted via a third party site, does it?
For me it does 80% of the time, as I said I do make exceptions to people who are genuinely worried or computer illiterate, not guys who just can't be bothered. It all depends how they sound on the phone at the end of the day, that is the MOST important thing to me after any initial contact by email or whatever.

As I also said, if I didn't have the adultwork booking system I would create a similar process on my own website.

I've been working four years now and not once had a dangerous or pushy client, I know that's hard to believe but it must have something to do with the way I do things? All the overnights I've been on with strangers and never had a problem too. Or had any issues like being stolen from etc, I must be doing something right!
Title: Re: Reducing cancellations/no shows.
Post by: amy on 19 July 2014, 07:33:18 pm
As I also said if I didn't have the adultwork booking system I would create a similar process on my own website.

They've already been created. They're called Contact Forms :).
Title: Re: Reducing cancellations/no shows.
Post by: TeenKylie on 19 July 2014, 07:35:58 pm
No offence but I don't know how it was 'lucky' that they were NOT traceable?

Rosa didn't say they weren't traceable. She said she didn't have to have the police rooting about amongst her Adultwork account (her credit history, other bookings, private emails from other punters) in order to do so, because her attacker didn't use it.
How would of he been traceable any other way? Especially if he used an unregistered sim? If you declare to HMRC I don't really see the problem.
Title: Re: Reducing cancellations/no shows.
Post by: TeenKylie on 19 July 2014, 07:37:25 pm
As I also said if I didn't have the adultwork booking system I would create a similar process on my own website.

They've already been created. They're called Contact Forms :).
Contact forums? You mean like on here?
Title: Re: Reducing cancellations/no shows.
Post by: TeenKylie on 19 July 2014, 07:38:49 pm
As long as the lady is happy with the way she does things and is SAFE then that's all that matters. I know how I do things isn't for everyone.
Title: Re: Reducing cancellations/no shows.
Post by: amy on 19 July 2014, 07:39:52 pm
Similarly, and to follow your logic, what use is an IP address if it comes from a 24 hour internet cafe in Streatham?

As long as the lady is happy with the way she does things and is SAFE then that's all that matters. I know how I do things isn't for everyone.

I quite agree, and ditto the way I do things! I think the main concern is that you seem to put a lot of faith in something which cannot possibly protect you, and that's really what people are trying to point out :).
Title: Re: Reducing cancellations/no shows.
Post by: TeenKylie on 19 July 2014, 07:43:21 pm
Similarly, and to follow your logic, what use is an IP address if it comes from a 24 hour internet cafe in Streatham?

As long as the lady is happy with the way she does things and is SAFE then that's all that matters. I know how I do things isn't for everyone.

I quite agree, and ditto the way I do things! I think the main concern is that you seem to put a lot of faith in something which cannot possibly protect you, and that's really what people are trying to point out :).
Yeah that's a valid point, but it seems it would be a lot more hassle for the guy to go through having to go to an Internet cafe to put a booking through? If someone really wants to hurt you though unfortunately they will do anything to get around your procedures to see you, so you always have to be on your guard.
Title: Re: Reducing cancellations/no shows.
Post by: Rosa on 19 July 2014, 07:47:15 pm
No offence but I don't know how it was 'lucky' that they were NOT traceable?

Rosa didn't say they weren't traceable. She said she didn't have to have the police rooting about amongst her Adultwork account (her credit history, other bookings, private emails from other punters) in order to do so, because her attacker didn't use it.
How would of he been traceable any other way? Especially if he used an unregistered sim? If you declare to HMRC I don't really see the problem.

Yes indeed he was traceable even through his supposedly 'untraceable' unregistered SIM. Even unregistered there's still info that can be provided by the network provider that can lead to further evidence.

IP addresses can also be inaccurate, and 'untraceable' and I would suspect extracting an IP address from AW for an account he might close down(so emails then no longer have a name on them) is probably a bit more difficult than going to a phone network provider and asking for data.

My concerns were that the police would/could accidentally make changes to my account, or delete emails I'd not yet read. I don't trust people not to make mistakes and where it concerns my business I am very protective and careful.

Have you also thought about police computers creating alias's if they are looking at his (or anyone else they are looking at for investigation purposes) account from the same pc/police IP address?Or you showing up as accessing from somewhere strange?AW not believing it's the police thinking you are doing something strange?AW have a bit of a record for axing profiles first then answering questions later.

And yes I do declare my income to HMRC - this was something that helped the police build a solid case and far from my mind when I refused to give email and access to my website. At the time the police were not understanding how the whole thing worked, but I have no doubt they'd insist on it if the booking was made electronically - yes I'd hand it over if I had to, but I would not like doing it. Handing over my work phone was bad enough and you only have minutes to decide or prepare whilst they are stood there telling you you have to because you've just reported a crime.
Title: Re: Reducing cancellations/no shows.
Post by: TeenKylie on 19 July 2014, 07:50:33 pm
No offence but I don't know how it was 'lucky' that they were NOT traceable?

Rosa didn't say they weren't traceable. She said she didn't have to have the police rooting about amongst her Adultwork account (her credit history, other bookings, private emails from other punters) in order to do so, because her attacker didn't use it.
How would of he been traceable any other way? Especially if he used an unregistered sim? If you declare to HMRC I don't really see the problem.

Yes indeed he was traceable even through his supposedly 'untraceable' unregistered SIM. Even unregistered there's still info that can be provided by the network provider that can lead to further evidence.

IP addresses can also be inaccurate, and 'untraceable' and I would suspect extracting an IP address from AW for an account he might close down(so emails then no longer have a name on them) is probably a bit more difficult than going to a phone network provider and asking for data.

My concerns were that the police would/could accidentally make changes to my account, or delete emails I'd not yet read. I don't trust people not to make mistakes and where it concerns my business I am very protective and careful.

Have you also thought about police computers creating alias's if they are looking at his (or anyone else they are looking at for investigation purposes) account from the same pc/police IP address?Or you showing up as accessing from somewhere strange?AW not believing it's the police thinking you are doing something strange?AW have a bit of a record for axing profiles first then answering questions later.

And yes I do declare my income to HMRC - this was something that helped the police build a solid case.
I wasn't suggesting you didn't Rosa, I just meant working ladies in general. If someone had attacked me that badly I honestly don't think I'd care about my business for a while until they were caught!!
Title: Re: Reducing cancellations/no shows.
Post by: Rosa on 19 July 2014, 07:55:29 pm
No offence but I don't know how it was 'lucky' that they were NOT traceable?

Rosa didn't say they weren't traceable. She said she didn't have to have the police rooting about amongst her Adultwork account (her credit history, other bookings, private emails from other punters) in order to do so, because her attacker didn't use it.
How would of he been traceable any other way? Especially if he used an unregistered sim? If you declare to HMRC I don't really see the problem.

Yes indeed he was traceable even through his supposedly 'untraceable' unregistered SIM. Even unregistered there's still info that can be provided by the network provider that can lead to further evidence.

IP addresses can also be inaccurate, and 'untraceable' and I would suspect extracting an IP address from AW for an account he might close down(so emails then no longer have a name on them) is probably a bit more difficult than going to a phone network provider and asking for data.

My concerns were that the police would/could accidentally make changes to my account, or delete emails I'd not yet read. I don't trust people not to make mistakes and where it concerns my business I am very protective and careful.

Have you also thought about police computers creating alias's if they are looking at his (or anyone else they are looking at for investigation purposes) account from the same pc/police IP address?Or you showing up as accessing from somewhere strange?AW not believing it's the police thinking you are doing something strange?AW have a bit of a record for axing profiles first then answering questions later.

And yes I do declare my income to HMRC - this was something that helped the police build a solid case.
I wasn't suggesting you didn't Rosa, I just meant working ladies in general. If someone had attacked me that badly I honestly don't think I'd care about my business for a while until they were caught!!

I'm the sort of person who does care and doesn't shoot herself in the foot, sure at the time I had about 2 days where I thought I would pack the whole thing in, but then I decided it wasn't worth letting some twit spoil what had been a really good business . Police investigations and court proceedings can take 6-12 months to complete, and you might want to get back to work in that time. At times like that being able to see regulars(and they to contact you) comes into it's own.
Title: Re: Reducing cancellations/no shows.
Post by: mature helen on 19 July 2014, 10:29:39 pm
I only accept bookings via the phone and I only accept same day bookings minimum 1 hour notice, if i get an email I give them my telephone number and ask them to call me only if they want feedback or to make sure they have a confirmed booking will I use the AW booking system.

With newbies when they call in in the morning for an afternoon appt I will ask them to still confirm that they are still coming by phoning me when they are either on their way or an hour before their appointment time, without this conformation I will know they're not coming.

I find when a man gets gets my details over the phone and then says "I will try to call you later" or "I will probably call you later" he wont.

Another tip is when I give them my post code a minute later I will ask them to repeat it back to me and if they cant they havent taken it down so are going to be a timewaster.
Title: Re: Reducing cancellations/no shows.
Post by: Pocahontas on 20 July 2014, 01:46:01 pm
So do the girls who have to use hotels for Incalls constantly lose money instead of making it if they have to use hotels you cannot cancel?
Title: Re: Reducing cancellations/no shows.
Post by: PoshTotty on 22 July 2014, 06:44:52 pm
In the 14 years I've been an escort I've only had 2 no-shows and only walked out of 2 bookings. I think the reason I don't get a fraction of the wasters and dodgies that some other ladies do is because I'm incredibly strict with ID verification of my clients. This puts the TWs off straight away. Incalls aren't accepted untill they've proven they are who they say they are, rather than just accepting a booking with a first name and mobile number. Similarly with outcalls to their homes; I need them to call from their home landline (if in directory enquiries) or email me something official with their name and address on it. Until they've done this they don't have a booking with me, as simple as that. I appreciate it means I likely miss out on a lot of bookings but it saves me so much time and stress that I'm happy working that way. What I don't do is just accept that the client is where he says he is and turn up after I did that once in my early days and he wasn't at the hotel If they don't confirm by the time they are asked to and I can't get hold of them the booking is cancelled. I point blank refuse to be taken the piss out of and not know what's happening; my time is too precious for that.
Title: Re: Reducing cancellations/no shows.
Post by: Pocahontas on 22 July 2014, 07:20:29 pm
Posh totty, what do you ask them for to verify who they are for Incalls?
Title: Re: Reducing cancellations/no shows.
Post by: TeenKylie on 22 July 2014, 10:07:54 pm
In the 14 years I've been an escort I've only had 2 no-shows and only walked out of 2 bookings. I think the reason I don't get a fraction of the wasters and dodgies that some other ladies do is because I'm incredibly strict with ID verification of my clients. This puts the TWs off straight away. Incalls aren't accepted untill they've proven they are who they say they are, rather than just accepting a booking with a first name and mobile number. Similarly with outcalls to their homes; I need them to call from their home landline (if in directory enquiries) or email me something official with their name and address on it. Until they've done this they don't have a booking with me, as simple as that. I appreciate it means I likely miss out on a lot of bookings but it saves me so much time and stress that I'm happy working that way. What I don't do is just accept that the client is where he says he is and turn up after I did that once in my early days and he wasn't at the hotel If they don't confirm by the time they are asked to and I can't get hold of them the booking is cancelled. I point blank refuse to be taken the piss out of and not know what's happening; my time is too precious for that.
And this is exactly (but much better put btw!!) how I feel about my booking procedure.