I am going to join Vivastreet, can't be doing with losing any more dosh due to AW...
You might want to read their terms and conditions before uploading photo as this is where I went wrong didn't do. But finally got it right a year later. Also the photo needs to be a certain size for the site to accept the photo they told me after pleading with them like a helpless sheep. Dealing with VivaStreet you will need to have lots of patience and always try to be polite when things go wrong. I communicate via email composing myself politely to them when really behind the scenes am steaming.
Ohhhhhhhhhh...THANKYOU !
Paint.net is free photo editing software.
Left click the cursor on the photo you want to use.
Then click on Image top left.
Resize.
Click on by absolute size so is highlighted
Untick Maintain aspect ratio
Then type 290 in the width box
500 in height then 72 in resolution
Click Ok then file at the top
Save as so you choose where to save.
These are the settings viva sent me. Ever since my photo has stayed up but be carful as they are very strict from my experience.
I would just like to add for those using viva street for the first time to regularly check to see if your photo is still showing. Especially during a quiet day as nine times out of 10 this is the reason for me.