This is SO important for me when deciding instantly if I’m Going to accept someone’s booking.
That very first sentence when you answer their call.
*phone rings*
Me: “hello?”
Client: “Time you free?”
Me: *hangs up*
It never fails to amaze me the amount of people who call and don’t even have the decency or common sense to say HELLO.
I had this today, someone called me, I answered, they didn’t even say hello or ask if they had got the correct number - just straight in with a monotone “you free?”
URGH. It makes me so mad! I don’t even entertain them anymore, If I’m feeling that way out then I just hang up straight away. It’s like I’m not even a real person to them and they don’t need to speak to me properly.
I need to make a list of responses to the people who can’t form a decent, human interaction on the phone!! Just say HELLO, at least!
It’s such a refreshing change to answer the phone to someone who says “hello, is that ___? My name is ____. I was wondering where you’re working today and if I can see you at 2pm?”
Is it just me who gets annoyed by this?!