Recently, my clients started to send me vivastreet links to fake profiles using my pictures without my consent. I reported it, asked them to delete them and not use again. It happened multiple times now, and I don't really know how to make them stop. Did anyone have the same issue? What did you do with that?
Hi Katie.katie,
We understand it’s frustrating that it’s not always possible to prevent others from stealing your photos online.
We would like to reassure you that you’ve taken the correct steps in reporting it to us and contacting the advertisers directly.
If you come across any more fake profiles, please continue to keep our Customer Service team updated via team@vivastreet.co.uk.
When reporting it to us, please include photos, evidence that you own these photos, and the ID number of the offending adverts.
Our Customer Service team are authorised to force suspicious accounts to delete stolen photos once ownership is verified.
Kind regards,
Cordelia @ Vivastreet Team