Hello,
Hope you are all having a great week
![Smiley :)](https://saafe.info/main/Smileys/classic/smiley.gif)
@Mirror @Dynamite Doll if you login to your account on desktop and click on the tab 'My Details', at the bottom of the the page there is a section that says 'E-mail preferences'. It may be a case that the email preferences are unticked, which is why you may not be receiving emails from us.
If you are having any difficulties our customer service team is available via the details below in our signature.
Vivastreet team.