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Author Topic: New Vivastreet posting rules (UK) and online focus group  (Read 308147 times)

Mirror

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1770 on: 23 April 2020, 03:23:37 pm »
VS phone this afternoon, apparently can get it set up tomorrow. Person who phoned me has no explanation for my ad being deleted, it is the wording content I'm annoyed at losing.

Never mind.  ::) Perhaps a new start will be a good thing.

Apparently once I'm 'added' I can then start writing the actual ad, this will require another phone call. Not quite as easy as just clicking on a button.

Mirror

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1771 on: 28 May 2020, 10:36:49 am »
Has anyone here actually had the free renewal? I got set up for camming as instructed which included having an 'Escort' ad although meeting couldn't be advertised - only direction to online services. Ended up paying several times for ad renewal, as well as spending quite a bit of time emailing and speaking to customer service who didn't seem to know why my ad didn't renew. At one point they told me to create another ad. In all I paid 3 times, got I think 2 or 3 weeks free but did have to actually ask for this each time.

Now been told charging starts 1st June in line with easing of government restrictions, and that there'll be a 25% reduction in the fee.

Each time I was charged a refund wasn't offered which is what I would have liked, instead they gave me a 'free' feature. Not great at a time of much lowered income I'd rather have not had the expense. I have made money camming, but after the ad fees not as much as I could have done and of course VS get a cut from the cam (which isn't as much as AW and I do like both VS and AW).

Just a shame that their banners, and information whenever I logged in promised free renewal but it wasn't happening.
« Last Edit: 28 May 2020, 11:12:21 am by Mirror »

Escortx

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1772 on: 28 May 2020, 01:58:09 pm »
Can you post escort adds on viva ow?

Gypsy

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1773 on: 28 May 2020, 02:43:56 pm »
Has anyone here actually had the free renewal? I got set up for camming as instructed which included having an 'Escort' ad although meeting couldn't be advertised - only direction to online services. Ended up paying several times for ad renewal, as well as spending quite a bit of time emailing and speaking to customer service who didn't seem to know why my ad didn't renew. At one point they told me to create another ad. In all I paid 3 times, got I think 2 or 3 weeks free but did have to actually ask for this each time.

Now been told charging starts 1st June in line with easing of government restrictions, and that there'll be a 25% reduction in the fee.

Each time I was charged a refund wasn't offered which is what I would have liked, instead they gave me a 'free' feature. Not great at a time of much lowered income I'd rather have not had the expense. I have made money camming, but after the ad fees not as much as I could have done and of course VS get a cut from the cam (which isn't as much as AW and I do like both VS and AW).

Just a shame that their banners, and information whenever I logged in promised free renewal but it wasn't happening.

I was going to do phone chat with VS, but after seeing the amount of bother you had I decided it wasn't worth it. I do phone chat with AW and that's been dead, so I wasn't going to spend my time faffing around with VS when I could be doing something useful like my tax return  ;D

I've had an email saying that from the 1st of June if we want an advert we will have to pay.
These days there are no Prince Charmings. A girl just has to be her own hero

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1774 on: 28 May 2020, 04:26:49 pm »
Hello all,

Hope you are all doing well and keeping safe during this difficult period. As of the 1st of June there will be a 25% discount on posting fees until June 14th.

@Mirror sorry to hear about the difficulties you have been having with the advert extension. This will be picked up and looked into.

If you are having any difficulties setting up a webcam account our customer service team is available via the contact details below in our signature.


Vivastreet Team.
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Mirror

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1775 on: 28 May 2020, 04:37:24 pm »
Hello all,

Hope you are all doing well and keeping safe during this difficult period. As of the 1st of June there will be a 25% discount on posting fees until June 14th.

@Mirror sorry to hear about the difficulties you have been having with the advert extension. This will be picked up and looked into.

If you are having any difficulties setting up a webcam account our customer service team is available via the contact details below in our signature.


Vivastreet Team.

Thank you your rep who I am afraid I did rant at this morning, has informed me I can have a couple of weeks of basic ad as a credit note - I just have to email or call when I want the ad to be live. Apparently won't include my website link which I usually pay to be added, I'll have to add and pay for that separately.

Hoping that when I make contact all the notes are there so that it's painless, rather than all the time I have had to spend dealing so far.

Fingers crossed.

Helen4444

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1776 on: 30 May 2020, 08:51:53 pm »
Hello all,

Hope you are all doing well and keeping safe during this difficult period. As of the 1st of June there will be a 25% discount on posting fees until June 14th.

@Mirror sorry to hear about the difficulties you have been having with the advert extension. This will be picked up and looked into.

If you are having any difficulties setting up a webcam account our customer service team is available via the contact details below in our signature.


Vivastreet Team.

Does this mean we can advertise escorting services again?
Thanks

Gypsy

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1777 on: 30 May 2020, 09:54:04 pm »
Does this mean we can advertise escorting services again?
Thanks

That's what I thought too, but I think it's highly unlikely.
These days there are no Prince Charmings. A girl just has to be her own hero

Helen4444

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1778 on: 30 May 2020, 11:22:02 pm »
Will just have to wait and see!

EnglishAmy40

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1779 on: 30 May 2020, 11:36:28 pm »
No they aren't I don't think because I received an email from them a couple of days ago asking me to delete my services. I never bothered as I'm languishing on page 6 of that site (I'd really like them to split their pages into two like Adultwork so there are fewer pages).
I consider it a badge of honour not to advertise on Adultwork...

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1780 on: 01 June 2020, 11:58:07 am »
Does this mean we can advertise escorting services again?
Thanks

Hello,

Hope you are doing well. We are continuing to monitor the situation and will keep you informed as to when we intend to adjust the rules to allow adverts for in-person services again.

Vivastreet team
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Helen4444

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1781 on: 01 June 2020, 09:58:59 pm »
Ok thanks

Mirror

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1782 on: 02 June 2020, 11:15:41 am »
Taken from Vivastreet "All ads should promote virtual services only. Offer valid until 14th June 2020."

regieeee

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1783 on: 03 June 2020, 11:45:04 am »
VIVA Street
Could you please let me know
what your rates are, roughly?

I am aware of the geographical difference
in prices to some degree.
TYI.

EnglishAmy40

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1784 on: 05 June 2020, 12:08:33 pm »
Hi VS. Received an email from you saying my ad has expired and to renew. It's come up with the card and Safepay options - does this mean you're charging again?

Thankyou.
I consider it a badge of honour not to advertise on Adultwork...