What does that mean ? Publiction extenstion !!!

It means that you dont have to pay to extend your advert once the 7 days have passed

If there was no Locdown I would have advert up.

If there was no lockdown they wouldnt be offering free extensions lmao

Vivastreet management- In the light of Ebay and Amazon's actions on profiteering from people's fear and misery, do you feel it's ethically sound to allow your advertisers to sell disposable face masks at vastly inflated prices?

Thank you for your prompt response Vivastreet. Much appreciated.

I got an email a couple of weeks ago to say they aren't charging to have our ads up. So we aren't paying for them now they are blurred. Our numbers are still visible.

Hello,

Hope you are all keeping safe during this difficult period. In light of the government lockdown measures put in place, the service information on adverts has been made temporarily unavailable during the COVID-19 lockdown.

We have added the option to offer webcam sessions and phone chat sessions. To set this up, if you login to your Vivastreet account, there is a banner at the top of your 'My Ads' tab and a new tab that says 'My Cam Dashboard'. You will need an account to start camming / offering phone chat services.

If you are having difficulties setting up an account, our customer service team is available via the contact details in our signature below.

Vivastreet team.

Hello,

Hope you are all keeping safe during this difficult period. In light of the government lockdown measures put in place, the service information on adverts has been made temporarily unavailable during the COVID-19 lockdown.

We have added the option to offer webcam sessions and phone chat sessions. To set this up, if you login to your Vivastreet account, there is a banner at the top of your 'My Ads' tab and a new tab that says 'My Cam Dashboard'. You will need an account to start camming / offering phone chat services.

If you are having difficulties setting up an account, our customer service team is available via the contact details in our signature below.

Vivastreet team.

Logged in to my account, clicked on the cam option 'doesn't recognise user' , cannot see any option to set up a cam account. Tried cam dashboard as well as the banner which invites me to get set to.

Hello @Mirror,

Hope you are doing well. Could you contact us via the details below? Just so our team can look into it for you.

Many thanks,

Which is what I did around the time I posted following the instructions in your post, it would seem 5.30pm is too late for your phone line so having tried that unsuccessfully I sent an email. Been awaiting a reponse ever since.

Hello @Mirror,

Thank you for the reply. Our customer service team will get in touch with you today.

Many thanks,

Ok well clear as mud, I logged in last night reinstated advert changing wording to explain no in-person meets.

This morning I was sent an email telling me to log in, then follow instructions to set up camming. Next minute I receive an email telling me my ad has been deleted more or less 'goodbye'. I phoned your number the person I spoke to explained that the webcam facility/account takes 3-4 working days to set up, that they will be sent my details, I was told to phone back on Monday to ask for the camming account to go live.

I asked for a refund of the payment for the ad placed last night, the person advised 5-7 working days for refund. Said something about replacing the ad on Monday once the camming account is activated.

As a long term advertiser doesn't sound very straight forward and so far nothing like the instructions in last night's post, or the email response from customer support.

Feeling a bit lost, also have a suspicion this has been set up quickly and procedure isn't established yet?