Sorry for the delay it's been busy with the change of process! I'll try to address the issues raised, so here we go:
1) VS being expensive: We base the prices on the number of contacts received advertising with us - this is across the board and is also why the prices vary in locations.
2) Agencies being allowed: Yes we do have a section to allow agencies to advertise; many years ago this was feedback to seperate agencies and independents - as mentioned, if you do feel any of these ads to be suspicious please do highlight directly on the website.
3) FREE Personals: This was changed previously but it appears to have crept back in with the new website design, we'll change it straight away!
4) We do not monitor the forum 24/7 if you need an urgent answer to your query please contact CS 0203 695 8755 or team-uk@vivastreet.com
Thanks for taking the time to give us your feedback, as a result we have managed to 'relax' the restrictions to the photo uploads which should help reduce the amount of refusals some of you have been experiencing.
The Vivastreet Team
Sara