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Author Topic: New Vivastreet posting rules (UK) and online focus group  (Read 564508 times)

ParisB

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #825 on: 30 November 2016, 12:01:09 pm »
I paid for an advert last week
The wording & pictures exactly the same as my previous adverts as I just copy & paste & use the same photos
Got told it wasn't acceptable  so re copied and it and re submitted it and again came back
As refused
No idea why as it's exactly the same wording as previous adds that were accepted last week and last month 
I couldn't be bothered to ring them up and get it changed or ask why  as I was busy enough without it
And it was only ?8
But you really need to get your moderation People up to scratch with moderating the adverts what as what's acceptable on my advert  last week wasn't 1 week later so who knows what the F... They are u to

MistressMorgana

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #826 on: 01 December 2016, 09:51:51 am »
But you really need to get your moderation People up to scratch with moderating the adverts what as what's acceptable on my advert  last week wasn't 1 week later so who knows what the F... They are u to

They never will. They are just full of apologies but never actually change anything.

Until they allow us to change our ads 24/7 with immediate publication they will always be 3rd rate (much like the clients their ads attract).

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #827 on: 01 December 2016, 10:20:07 am »
I paid for an advert last week
The wording & pictures exactly the same as my previous adverts as I just copy & paste & use the same photos
Got told it wasn't acceptable  so re copied and it and re submitted it and again came back
As refused
No idea why as it's exactly the same wording as previous adds that were accepted last week and last month 
I couldn't be bothered to ring them up and get it changed or ask why  as I was busy enough without it
And it was only ?8
But you really need to get your moderation People up to scratch with moderating the adverts what as what's acceptable on my advert  last week wasn't 1 week later so who knows what the F... They are u to

Hi ParisB,

Sorry to hear that you had issues with your ad. Could you please send me your login email address or ad id and a convenient time? we will get in touch with you shortly.

Thank you,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #828 on: 01 December 2016, 10:29:36 am »
They never will. They are just full of apologies but never actually change anything.

Until they allow us to change our ads 24/7 with immediate publication they will always be 3rd rate (much like the clients their ads attract).

Hi MistressMorgana

Our moderation team is fully trained and capable of handling the content we accept and reject on the website. We understand completely that at times it can be frustrating to wait a little longer but we offer compensation whenever it's justified.

Ads are rejected only when they break one of our terms and conditions and this can cause delays too. Again, we appreciate that you and other users have been patient. We are working on new ways to speed up the process and have automations in place but it takes some time to set it all up.

You can rest assured that if you contact our customer service team they will be able to offer more clarity on your case. Please find our CS details in the footer.

Thank you,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Kay

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #829 on: 04 December 2016, 02:45:23 am »
Has PTMU bitten the dust? The last couple of times I've tried to access it I've just got screens of gobbledegook code.
"There is no sin except stupidity" - Oscar Wilde

ParisB

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #830 on: 04 December 2016, 02:45:55 am »
It would be easier if you told us what t&c we were breaking instead of leaving us to guess what it is 
As im 100 percent sure ( as I copy & paste all my adverts and use the same photos ) I didn't break any as the wording is exactly the same as my previous adverts that I have used without any problem

Red KB

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #831 on: 05 December 2016, 06:49:55 pm »
Has PTMU bitten the dust? The last couple of times I've tried to access it I've just got screens of gobbledegook code.
I can still log on it but I have photos I uploaded on November 12th that are still unapproved and therefore can't be viewed. There's no way to contact anyone regarding the site either...
We're women, it's what we do. I just get paid for it.

FellowTraveller

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #832 on: 05 December 2016, 07:21:45 pm »
I can still log on it but I have photos I uploaded on November 12th that are still unapproved and therefore can't be viewed. There's no way to contact anyone regarding the site either...

I wish they would bite the dust god-awful site full of the worst kind of TWs/cheapskates. I've tried logging in when they were still operational and asking them to take down my profile twice, no reply. Every day I was getting an auto email asking to approve photos already approved.

One word. Useless.

I see you've not replied. I really want my PTMU taken down, how can I do this?
« Last Edit: 06 December 2016, 12:11:18 pm by FellowTraveller »

Fabulassie

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #833 on: 05 December 2016, 07:33:29 pm »
I think it's been abandoned. It's a pity because I think it could have been good.

Kay

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #834 on: 05 December 2016, 08:41:33 pm »
It was back to normal yesterday. I agree it could be good - shame if they stop supporting it just because it's free.
"There is no sin except stupidity" - Oscar Wilde

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #835 on: 06 December 2016, 11:28:25 am »
It was back to normal yesterday. I agree it could be good - shame if they stop supporting it just because it's free.

Hi Kay & Fabulassie

I'm glad to hear that you're happy with PTMU. We have a moderation team checking PTMU ads from Monday to Sunday. However, if you have any question please contact me directly.

Thanks,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #836 on: 06 December 2016, 11:35:58 am »
I can still log on it but I have photos I uploaded on November 12th that are still unapproved and therefore can't be viewed. There's no way to contact anyone regarding the site either...

Hi Red KB

Our moderator has checked your ad and we cannot see any changes has been made in your ad. Could you please upload the photos again? We will try to get your photos up and running as soon as we can.

Regards,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Sexymilf

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #837 on: 06 December 2016, 11:48:24 am »
Whats PTMU??

BibiofLeeds

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #838 on: 06 December 2016, 12:29:32 pm »
Whats PTMU??
Pleasure to meet you,a site run by the viva street team.I've personally got a couple of decent clients and a review out of it which isn't bad for a free site.I also hope it keeps going as I think it has potential.

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #839 on: 06 December 2016, 12:45:09 pm »
I wish they would bite the dust god-awful site full of the worst kind of TWs/cheapskates. I've tried logging in when they were still operational and asking them to take down my profile twice, no reply. Every day I was getting an auto email asking to approve photos already approved.

One word. Useless.

I see you've not replied. I really want my PTMU taken down, how can I do this?

Hi FellowTraveller

Thank you for your feedback. I am sorry to hear that you had bad experience on PTMU.
Could you please send me your PTMU login email address and we can then remove your account.

Regards,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com