Hi Mirror,

Yes sorry we had some issues with the initial printer and supplier, these are hopefully all resolved now and I believe you have spoken to Candice recently about these issues? As soon as we get the copies in-house from the printer we can send you out a hard or digital copy.

Thank you,

The Vivastreet Team

I emailed her to ask what was going on, she explained the issues. Just a pity I had to chase, and that there was a blatant typo.

I have noticed a difference in quality from magazines recently, and some good clients as a result. Let's see how VS magazine works, I won't however let their 'good customer service' claims go unopposed if that's not my experience.

Mirror, are print clients elderly?

They tend to be older, 50s upwards. Also bear in mind some parts of the country still don't have any, or very poor unreliable internet connection. I've had many more older men contact me using the internet, but yes that's the age group.

The trouble I've had with a potential client from a mag is that as well as having no internet, he had no mobile phone - and he got quite irate with me when I told him that meant a booking wouldn't be possible... 

I do come across this and back when I was incall, before I used one routinely I would see someone without a mobile IF they paid a deposit. I'd give full address with very good directions when they confirmed on the day. I actually found it easier than talking them in. Both of you however need to be on time, and he has to have his wits about him.

It's not uncommon for me to have outcalls to areas of no mobile signal. I have to make sure I have good directions, and do some research. Payoffs have been some bookings in absolutely gorgeous, stunning locations, beautiful views, lovely properties. It's not for everyone, but it's something I seem to be specialising in.

Posted an ad on Monday morning and paid for several upgrades - still not posted now despite invoice to my email and me sendng a follow up mail today. Had been considering the little black book thing but defnitely not now

Posted an ad on Monday morning and paid for several upgrades - still not posted now despite invoice to my email and me sendng a follow up mail today. Had been considering the little black book thing but defnitely not now

Hi VoluptuousCurves,

Sorry to hear that you are having an issue, can you please send me your login email address or ad id and I can look into it? Alternatively PM me your number and a convenient time and I can give you a call.

Thank you,

The Vivastreet Team - Finny

Hi Finny,

Unfortunately your account cannot receive PMs.
I will ring customer service tomorrow, I have had a mail from Jade but it's a bit unclear.

I got fed up with wanting to change my ad on a Sunday plus the lengthy moderation process not to mention the absolute dross that was coming through.

I now plough the 120 a month I was paying for nothing into featuring and building my business on AW and so far it is working.

If I do ever decide to take incalls at home again I will pay the 9.99 as I have had some lovely clients from my area. As for the rest of the country, even with their high profile seo I've got Jack shit.

I got fed up with wanting to change my ad on a Sunday plus the lengthy moderation process not to mention the absolute dross that was coming through.

I now plough the 120 a month I was paying for nothing into featuring and building my business on AW and so far it is working.

If I do ever decide to take incalls at home again I will pay the 9.99 as I have had some lovely clients from my area. As for the rest of the country, even with their high profile seo I've got Jack shit.

Hi Fabulassie and MistressMorgana

Sorry to hear that your ads didn't go live as fast as you'd want them to.  We have weekend moderation, same as weekdays i.e. 7 am to 10 pm.

If your ad is taking too long to be moderated, please give us a call and we will get it sorted as soon as we can. On weekends, we only offer email support between 9 am to 6 pm if you have any questions.

However, in case your new ad is not picked up by our moderation team on time, we are happy to offer compensation for the time/day(s) lost. Simply call our CS team and they will look at your case.

Thank you,

The Vivastreet Team - Finny