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Author Topic: New Vivastreet posting rules (UK) and online focus group  (Read 563408 times)

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #735 on: 27 June 2016, 03:36:42 pm »
What's going on? Tried to update location. My advert hasn't expired and it's asking for
9.99. Can anyone tell me what's going on??

M

Hello Ladyofthemansion,

We spoke this morning and resolved this. If you have any other issues with your advert, please feel free to get in touch.

Regards,
Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Nataliee

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #736 on: 03 August 2016, 10:26:05 pm »
I paid for an ad last Wednesday night, my ad didn't go live until 10am Thursday morning. I have just received an email to say my ad has expired!
Should it not expire tomorrow morning at the time my ad went live?
Natalie

Red KB

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #737 on: 04 August 2016, 06:42:57 am »
I paid for an ad last Wednesday night, my ad didn't go live until 10am Thursday morning. I have just received an email to say my ad has expired!
Should it not expire tomorrow morning at the time my ad went live?
Natalie
This is what Finny told me via email back in January. "The 7 days count down from the user posting the ad but the paid ad always get priority to moderate so it shouldn't take to long." Which I think is stupid if it doesn't get approved until the next day as yours did!
We're women, it's what we do. I just get paid for it.

Nataliee

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #738 on: 04 August 2016, 07:35:28 am »
Thanks for the replies ladies.

I thought a weeks advertising meant a weeks advertising not 6 .5 days!
Some places like to rip off sex workers, shouldn't be allowed.

I guess, in future, the best thing to do is pay for the add during office hours & phone up to get it approved immediately so that you don't loose out on 12 hours advertising.

Red KB

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #739 on: 04 August 2016, 08:14:04 am »
Yes, that is what I used to do. Post first thing then contact them.
We're women, it's what we do. I just get paid for it.

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #740 on: 04 August 2016, 10:45:11 am »
Thanks for the replies ladies.

I thought a weeks advertising meant a weeks advertising not 6 .5 days!
Some places like to rip off sex workers, shouldn't be allowed.

I guess, in future, the best thing to do is pay for the add during office hours & phone up to get it approved immediately so that you don't loose out on 12 hours advertising.

Hi Nataliee,

Our moderation hour is from 7 am to 10 pm. However, we offer compensation for the ads not being published within the advised timeframe.

Could you please drop me an email with your ad id, we can then investigate what is happening on this front and feedback. Of course if we have made an error or mistake we will be happy to offer some form of compensation.

Thank you,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

LinaBham

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #741 on: 06 August 2016, 11:52:21 am »
Hello Finny,
I have just found out that my add was going live without photos & without rates!!!
There were no explicit pics, and all prices were written correctly when I created the add....
And now updating the add again it takes time to moderate. So overall it was like I paid for add but it seems that I paid for nothing. ???


Blonde Floozie

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #742 on: 06 August 2016, 02:08:11 pm »
Hi Finny,

When are VS going to allow us to preview our ad when we modify it before submitting it for moderation?

Your formatting is not as good as AW, and I find spacing out my ad a problem, plus I can't check for typos and view the finished product. It just ends up going backwards and forwards to your moderators several times until I am happy.

I change my ad even if a space or comma is in the wrong place!!

Surely this would be a better service to offer and be less hassle for your moderators having to look at my ad umpteen times??

It's been to moderation at least 6 times today (I'm NOT working) and I'm still not happy with it.

AW have definitely got the lead here.

ladyofthemansion

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #743 on: 06 August 2016, 03:38:11 pm »
The moderation is a pain in the arse. Wouldn't it be easier to just get rid of moderation altogether but just check through ads?
I'm glad I got all the Cynthia Payne books before the prices rocked to sky high.

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #744 on: 08 August 2016, 01:16:04 pm »
Hello Finny,
I have just found out that my add was going live without photos & without rates!!!
There were no explicit pics, and all prices were written correctly when I created the add....
And now updating the add again it takes time to moderate. So overall it was like I paid for add but it seems that I paid for nothing. ???

Hi LinaBham

Sometime the photos and rates might not be upload successfully due to unstable internet connection.
Could you please drop me an email with your ad id, we can then investigate what is happening and feedback accordingly.

Regards,
The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #745 on: 08 August 2016, 01:18:32 pm »
Hi Finny,

When are VS going to allow us to preview our ad when we modify it before submitting it for moderation?

Your formatting is not as good as AW, and I find spacing out my ad a problem, plus I can't check for typos and view the finished product. It just ends up going backwards and forwards to your moderators several times until I am happy.

I change my ad even if a space or comma is in the wrong place!!

Surely this would be a better service to offer and be less hassle for your moderators having to look at my ad umpteen times??

It's been to moderation at least 6 times today (I'm NOT working) and I'm still not happy with it.

AW have definitely got the lead here.

Hi Lucie

We regret that you have had difficulty with modifying your ads.
 
That's a very good idea, thanks for your suggestion. I have passed it to our business team to consider your suggestion. If you have more suggestions and feedback like this then please let us know.

Thank you.

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #746 on: 08 August 2016, 01:22:17 pm »
The moderation is a pain in the arse. Wouldn't it be easier to just get rid of moderation altogether but just check through ads?

Hi Ladyofthemansion

Moderation plays an important part on Vivastreet. Our moderators check through every ad to make sure all ads adhere to Vivastreet's posting rules. This helps us to maintain a fair environment for everyone using Vivastreet. There have been times when you might have found it frustrating but please keep in mind that it's a manual process and they are doing their best. We appreciate your patience and understanding.

Regards,
The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Blonde Floozie

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #747 on: 08 August 2016, 01:32:49 pm »
I'm glad you've put my idea to your business section.

You do really need to make moderation easier by allowing us to 'preview' our ads before submitting.

It is THE most off-putging thing about using your site.

I'm sure your moderators would thank you too!

Nataliee

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #748 on: 11 August 2016, 12:28:11 pm »
Hi Finny

Since we pay ?25 pounds per week to be able to change location. Can your company not make it possible to set up a tour within our ads?
I tend to change location on a Monday morning. I have to wait to Monday morning to change the location instead of being able to add a tour & let clients know in advance I am coming to their area. Vivastreet is one of the most expensive sites, yet is the only one I have come across that doesn't have a tour option.
Natalie

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #749 on: 11 August 2016, 02:57:42 pm »
Hi Finny

Since we pay ?25 pounds per week to be able to change location. Can your company not make it possible to set up a tour within our ads?
I tend to change location on a Monday morning. I have to wait to Monday morning to change the location instead of being able to add a tour & let clients know in advance I am coming to their area. Vivastreet is one of the most expensive sites, yet is the only one I have come across that doesn't have a tour option.
Natalie

Hi Natalie

The touring feature is in our road map. However, sometimes it takes longer than we'd like to implement the changes.
I appreciate your patience and thank you for understanding. We do strive to create a product that keeps our advertisers happy.
For now, I suggest you mention your touring dates in your ad description.

Please let me know if you have any questions.

Regards,
The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com