Other directories have not increased their prices over the New Year.
VS was already fairly expensive, and as Fabs says not a great converstion rate. They also have errors in their geographical database which have constantly made it difficult for me to advertise - and with the cost for displaying website link (which helps clarify my location for those who do click through), or if I do do a day in a different area, just isn't worth it. I don't find the customer service very good, because I don't think there should be a need for so many advertisers to have to call or email to rectify mistakes, it should be right first time.
Hi Mirror,
We completely understand that nobody ever likes price increases and we actually havent increased prices since mid 2014. Whilst we cannot speak for how other sites have evolved over the last few years, we have invested heavily in marketing our site, traffic is up over 400% to over 13 million sessions a month and almost 4 million contacts (we understand some are time-wasters).
This is on top of the new features we have launched, site changes and increased hires in moderation and customer service teams to support the growing site.
You are right that we do have our fair share (maybe a little more) of problems and we do work to fix or resolve these in the most expedite way we can. We are in the process of exploring a solution to fix our geo issues this year, one of many fixes and new features we plan to launch based on your feedback.
If we hadn't done anything to our site or moved the needle in any meaningful way, we couldn't justify to our users a price increase. But we believe where the site is now that the price increase is justified and a large proportion of this will be reinvested into future development and growth of the site.
Thank you,
The Vivastreet Team - Finny