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Author Topic: New Vivastreet posting rules (UK) and online focus group  (Read 563342 times)

meetingdiversity

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #345 on: 29 March 2015, 11:54:20 am »
I just had the first guy text who seen me before. He said he thought he was getting a bargain. So kindly explained that have never used low amounts.  I think this error now is going to attract many time wasters. So behold ladies. :)

Red KB

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #346 on: 29 March 2015, 12:09:25 pm »
Yup, my remodified ad was approved again and again incorrect lower rates put on.
We're women, it's what we do. I just get paid for it.

milfy

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #347 on: 29 March 2015, 12:35:58 pm »
Its bang out of order changing fee and services on our ads! I don't do 15mins either and would have kittens if people started ringing for them because my ad was changed by an automated process or an office person with no idea how I work.

meetingdiversity

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #348 on: 29 March 2015, 01:23:11 pm »
Hopefully tomorrow fingers crossed. When phone them it will be fixed. Some clients will be very happy having a ball. A short loved one bless them. My concern is some clients avoid low prices. So I could be missing out on money here.

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #349 on: 30 March 2015, 10:29:03 am »
Hopefully tomorrow fingers crossed. When phone them it will be fixed. Some clients will be very happy having a ball. A short loved one bless them. My concern is some clients avoid low prices. So I could be missing out on money here.

Hi Everybody,

We are looking into this issue as a priority, we had a big technical release last week and believe something in that has effected this feature.

Will keep you updated on the progress.

Thank you,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #350 on: 31 March 2015, 10:39:17 am »
Hi Everyone,

Just to let you know the issue has been identified and the team are working to resolve it (hopefully today), as an apology and goodwill gesture for the issue we would like to offer anybody effected a free highlight on current or next ad. Please email us at es@ or call our CS team to take this offer up.

Thank you,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

ParisB

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #351 on: 03 April 2015, 09:50:54 am »
Please sort out the very annoying bug that when you change a location your prices /rates change
I/we pay a large amount of money to advertise on your website

 while it has improved it's a pain in the ass to have to keep checking everything is correct each time you edit / move location

I've had pictures removed that have never been a problem before and now this
with the bloody rates changing each time you make a change

saturnspirit

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #352 on: 03 April 2015, 03:00:45 pm »
Please sort out the very annoying bug that when you change a location your prices /rates change
I/we pay a large amount of money to advertise on your website

 while it has improved it's a pain in the ass to have to keep checking everything is correct each time you edit / move location

I've had pictures removed that have never been a problem before and now this
with the bloody rates changing each time you make a change

I am having same problem. Everytime I move my location my rates go to ?30  for an outcall for an hour! They just change! I have to double check and refill in the rates again.

Also the picture problems as paris mentioned. I put photos up which are fine in one location, then move my profile to another locations and get an email saying my pictures are against vivastreet t&ts and have been removed! And these aren't any topless or nude photos. Just lingerie and dress ones!


Caledonia

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #353 on: 03 April 2015, 03:08:01 pm »
That's ridiculous that a site that charges so much has so many problems.

I looked at joining the other week but what they wanted me to pay was pure extortion.

ParisB

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #354 on: 03 April 2015, 03:26:32 pm »
That's ridiculous that a site that charges so much has so many problems.

I looked at joining the other week but what they wanted me to pay was pure extortion.

To be fair you do / can get a lot a decent clients from it
Especially in places like Birmingham london coventry Leicester Leeds it's I've found it works really well
But they need to sort out crap like removing picture /prices for no reason

Fabulassie

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #355 on: 03 April 2015, 03:51:08 pm »
That's ridiculous that a site that charges so much has so many problems.

I looked at joining the other week but what they wanted me to pay was pure extortion.

To be fair you do / can get a lot a decent clients from it
Especially in places like Birmingham london coventry Leicester Leeds it's I've found it works really well
But they need to sort out crap like removing picture /prices for no reason

I think this is very hit or miss. My phone certainly rang a lot with it but very few of the callers were people I'd want to see. However, I don't think that's VS's fault. While they are very expensive compared to AW, I would say that their customer service is excellent. True, they have technical issues but they try very hard to resolve them and they're absolutely much nicer to deal with than AW. They fix issues as best they can and they compensate - as seen in their most recent post.  They do seem to sincerely listen to us.

I may try them again in a few months if I think some things have changed and there's a chance quality clients will use it. As it is now it's a bit too expensive for me. Even when I paid for AW (bought UKash vouchers) it was better value because you really only paid on days you were working.

HEY VIVASTREET: I would absolutely consider a plan where I could pay by the day or the week, particularly if I were going to a region where I thought it might pay off. In fact, I would likely pay more for "thirty days of advertising" than I would for "one month of advertising."

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #356 on: 07 April 2015, 11:05:24 am »
Hi Everyone,

Hopefully all the 'bugs' have been resolved now. These tend to happen when we release new features to the site unfortunately, we do a lot of testing before we release items however sometimes things slip through. We do understand this can cause a lot of frustration and we can only apologise and offer goodwill features for the inconvenience.

On the mention of having a lesser duration plans, we cant do this on the front end of the site - however we do have an in house sales team that may be able to negotiate these on a case by case basis. If you would like this please pop me an email es@vivastreet.com with your phone number and email address and I can pass this over.

Thank you,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Princess

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #357 on: 07 April 2015, 05:24:01 pm »
Hi Everyone,

Just to let you know the issue has been identified and the team are working to resolve it (hopefully today), as an apology and goodwill gesture for the issue we would like to offer anybody effected a free highlight on current or next ad. Please email us at es@ or call our CS team to take this offer up.

Thank you,

The Vivastreet Team - Finny

Could you please put full email address or pm me so I can contact you regarding the free highlight.

Thank you

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #358 on: 07 April 2015, 06:06:46 pm »

Could you please put full email address or pm me so I can contact you regarding the free highlight.

Thank you

Hi Princess,

es@vivastreet.com

Thank you,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

meetingdiversity

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #359 on: 07 April 2015, 08:34:41 pm »
This is getting beyond a joke how ironic viva took payment today for my ad then email me saying that need to update my card details. I also spoke with my bank and have the authorization codes. They took payment on the 31st of March and today the 7th of April 2015. I spoke with my bank and even they verified and have the authorization code they used to collect payment. You would think they would have got there act together by now it is clear some thing is not working. So surprise surprise my ad is not published happy days.