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Author Topic: New Vivastreet posting rules (UK) and online focus group  (Read 579494 times)

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #315 on: 11 February 2015, 11:32:54 am »
Something I would REALLY like to see from vivastreet is the option to have shorter duration adverts. I usually tour for one week a month and the advert is completely useless in my home town, I get no business from it whatsoever so the change of location is severely bad value for me. I must admit to feeling a little 'stung' when I am using just one week of a ?30-40 advert that lasts a month. I'd be interested to know if other ladies are in a similar situation to me (touring 1 week here and there and effectively wasting 3 weeks of advertising) and whether or not Vivastreet have considered short duration adverts?:)

Hi BBW Cora,

Thanks for this suggestion, I will pass this onto the wider team for discussion and see if this is something we can add to the 2015 roadmap. We have a few big projects already this year (on top of the ones we have already released), so not sure how quickly we could get round to this:-

Private Galleries on a rev share basis

User picture verification

Available now feature

Thank you,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Hotblondie

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #316 on: 11 February 2015, 03:26:20 pm »
Hi everyone,

Just to let you know we have turned off the automated system for messages in the escort section, so by tomorrow all messages will come through and not pass via the automated filters.

We are going to look at some other way to offer this as a service on an account by account level in the future for those who choose.

Thank you,

The Vivastreet Team - Finny

Thank you Finny :)
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Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #317 on: 19 February 2015, 12:07:59 pm »
Hi everyone,

As you know we implemented the message system to try and route out time wasters, but have know turned this off as you seem to want to weed out any yourselves. It got us thinking are there any other ways or suggestions that you think we could implement that would reduce time wasters?

We know from our internal stats that we sent over a million 'intention contacts' in January to the escort section and we can assume some of these will be time wasters, duplicates etc (intention contacts mean clicked to revel phone number or sent an email). The way we track isn't perfect so the number could indeed be much less.

But can we do anything as a site to reduce or weed out these people? Any thoughts appreciated no mater how big or small, whilst I cant promise that we will be able to do them all it will really help with internal discussions on what we can do next for the adult part of the site.

It would also be nice if you could explain the types of time wasters you get from VS and what you think are time wasters. For instance a guy who haggles over price vs a guy that wants a freebee. Are there different levels of time waters.

Thank you in advance and we would like to offer anybody that provides feedback with a free feature of your choosing on your VS ad or if you dont have an ad a 30 day trial.

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Just An Escort

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #318 on: 19 February 2015, 04:01:22 pm »
Since the rates tables went live I've had a few people who clearly don't understand the difference between an incall and an outcall, and insisting on getting my 15 min incall rate for an outcall even though there is clearly no rate entered in the outcall-15 mins section. I'm not sure what the solution is to this, but just a slight annoyance that doesn't usually happen on other sites where clients are a bit more clued up on the terms we use in our work.

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #319 on: 19 February 2015, 05:58:56 pm »
Since the rates tables went live I've had a few people who clearly don't understand the difference between an incall and an outcall, and insisting on getting my 15 min incall rate for an outcall even though there is clearly no rate entered in the outcall-15 mins section. I'm not sure what the solution is to this, but just a slight annoyance that doesn't usually happen on other sites where clients are a bit more clued up on the terms we use in our work.

Hi Just An Escort, thanks for the feedback. Hopefully the users that dont get the in / out call bit will adapt soon. I think we can probably look to do a few items to improve this;

Perhaps a hover over explaining in more detail in / out call
Including an escort terminology guide in our next punter email

I will get these items added to our list and we can review, thanks! Please DM me your account ID or drop me an email with your VS ad ID and the feature you would like and we can get this added for you.

Thank you,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Fabulassie

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #320 on: 19 February 2015, 06:25:11 pm »
Perhaps an option to enter "NA" in the box would make it clear that there is no rate for that option for the reason of it not being available?

I purposely don't enter in a price for very long bookings on AW and some guys just ask what my rate would be or assume the rate based on multiples of other rates. The truth is, I don't do very long bookings because I don't want to do them. So, I would love to be able to enter in "NA" so they'd understand that.

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #321 on: 20 February 2015, 11:31:52 am »
Perhaps an option to enter "NA" in the box would make it clear that there is no rate for that option for the reason of it not being available?

I purposely don't enter in a price for very long bookings on AW and some guys just ask what my rate would be or assume the rate based on multiples of other rates. The truth is, I don't do very long bookings because I don't want to do them. So, I would love to be able to enter in "NA" so they'd understand that.

Morning Fabulassie,

Thanks for the suggestion, completely makes sense and will add that to our increasing list. Please DM me or email me for your feature.

Thank you,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Caledonia

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #322 on: 20 February 2015, 12:34:47 pm »
Personally I don't think reducing timewasters and unsuitable clients is something you can do, it is something we need to do ourselves, as what is unsuitable for some might be fine for others.

For example lots of us don't accept messages written in text speak but others will.

Red KB

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #323 on: 20 February 2015, 02:25:46 pm »
I think I mentioned before about removing the option to reveal phone numbers and emails from the tops of the adverts so they are forced to scroll down past our details which they might then read. I think guys just see the reveal phone number and call and email without bothering to read. The options to view this information is at the bottom as well as the top.
We're women, it's what we do. I just get paid for it.

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #324 on: 20 February 2015, 02:42:41 pm »
Thanks for the input Caledonia, completely understand your view point.

Red KB yes indeed thanks for that suggestion and we did split test this option a few months back, however is seemed to confuse the users when we monitored how they behaviour on the profile pages and they got a bit lost. I will see if we can make this optional for user if they want to remove or not, will add this to the list.

If you would like a feature, please DM or email myself with your ad id.

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

ParisB

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #325 on: 21 February 2015, 09:40:31 am »
WTF is wrong with Viva st Payment

For the past month I have been trying to reset my add up and it constantly refuses to process the payment

I've used 3 cards all that have no problems anywhere else both abroad and the uk all have extremely high limits on them but Viva st keeps refusing it

I had no problems in the past but now it a bloody nightmare

I've contacted the card company they have all assured me that there is no problem with the cards
But viva st insist it's the cards the card company insist it Viva st

I never had this problem last year so what has changed

It's more annoying that the adds can't be saved so each time I have to bloody rewrite it all again

Can someone from viva st please explain

Fabulassie

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #326 on: 21 February 2015, 09:58:36 am »
Could this be a browser cookie issue?

ParisB

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #327 on: 21 February 2015, 10:11:00 am »
I don't think so

But what would I need to do if it is a browser problem

Also I've tried on my ipad in the past using the browser recommended by viva st and it still won't go through

Nothing wrong with the cards as I've used them abroad recently and in the uk
I am so pissed off

Fabulassie

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #328 on: 21 February 2015, 11:02:59 am »
I don't think so

But what would I need to do if it is a browser problem

Also I've tried on my ipad in the past using the browser recommended by viva st and it still won't go through

Nothing wrong with the cards as I've used them abroad recently and in the uk
I am so pissed off


Either clear your cookies or use a browser you've never used before (there are Chrome, IE, Firefox, Opera and probably some others that I haven't even thought of. If you have never used any of these, then try it.)

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #329 on: 21 February 2015, 02:09:27 pm »
Hi ParisB,

Sorry you have had some problems, my colleague Neals has been trying to call but got no answer - can you DM me your number if you have another we can try on?

Thank you,

The Vivastreet Team
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com