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Author Topic: New Vivastreet posting rules (UK) and online focus group  (Read 563362 times)

Curvygal

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #255 on: 15 December 2014, 10:54:47 pm »
Just a note for anyone following this thread...I forwarded the emails as requested but have to date had no response..... >:(

Hi Curvy Gal,

Sorry but I havent received your emails and I myself look after the es inbox. Can you please DM me your email address via Saafe and then I can send you an email to reply to and hopefully we can get all this resolved.

Thank you,

The Vivastreet Team - Finny

They have sent at my end and are in my sent folder timed and dated so you may wish to check your spam folder.  I will PM you my email address, but I'm not holding out much hope as I don't have much faith in you at the moment.

If you do resolve this for me I will of course add comments to that effect to this thread.

CG

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #256 on: 16 December 2014, 02:56:44 pm »
I've given up on viva street as I had problems paying for the ad and the customer service weren't helpful after sending a couple of emails.

Hi Reni,

Sorry to hear that, if you need any more help please feel free to drop me an email and I can look into your payment problem. We have a team in house who can take a bank account payments (as a trial only) if you would like me to pass over your details?

Thank you,

The Vivastreet Team
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

A R

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #257 on: 22 December 2014, 04:51:57 pm »
The option to auto respond to emails would be awesome. How come viva street does not have that option?
I wish John Snow would tweet me back.

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #258 on: 23 December 2014, 10:19:33 am »
The option to auto respond to emails would be awesome. How come viva street does not have that option?

Hi A Reed, thanks for the feedback - this option is actually being looked at next year as part of our technical roadmap. Once this is finalised I can then feedback an approximate date, the first projects we are working on in Q1 next year will be a 'services' and hourly rate section.

Thank you,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Red KB

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #259 on: 23 December 2014, 10:44:56 am »
I think it would be great if the option to view our phone number was at the bottom of the ads rather than to the side. Guys are just clicking on it straight away without even reading what we've written! At least if they had to scroll down to find a number they might read first.
We're women, it's what we do. I just get paid for it.

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #260 on: 23 December 2014, 11:16:30 am »
I think it would be great if the option to view our phone number was at the bottom of the ads rather than to the side. Guys are just clicking on it straight away without even reading what we've written! At least if they had to scroll down to find a number they might read first.

Hi Red KB,

Thanks for the feedback, I will add this to the discussion list with the rest of the team. I just think some users will always call without reading the description no mater where we put the number  :-\ if you have other ideas on reducing time-wasters we are happy to look at and review.
You may have noticed that when you log into your accounts we run different questions of the week, these are to gauge how popular changes and new ideas are to our posters and users, we then make a call based on the % weighting.

Thank you,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Red KB

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #261 on: 23 December 2014, 11:18:20 am »
I just think some users will always call without reading the description no mater where we put the number 


Definitely agree!
We're women, it's what we do. I just get paid for it.

Hotblondie

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #262 on: 23 December 2014, 09:49:38 pm »
I think it would be great if the option to view our phone number was at the bottom of the ads rather than to the side. Guys are just clicking on it straight away without even reading what we've written! At least if they had to scroll down to find a number they might read first.

I agree, it would be much better at the bottom of the ad (I can see now is at the bottom too, well done Viva).
Plus, Ive had emails asking for my phone number. Because they cant see it straight away and some dont know they have to reveal the phone number.
Whats the point in mask it under  See Phone Number? I for one dont know :)
Same goes for website link.
It would be easier to be seen as a phone number/website address.
semi retired

MiaSg

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #263 on: 24 December 2014, 08:02:45 am »
I think it would be great if the option to view our phone number was at the bottom of the ads rather than to the side. Guys are just clicking on it straight away without even reading what we've written! At least if they had to scroll down to find a number they might read first.

Hi Red KB,

Thanks for the feedback, I will add this to the discussion list with the rest of the team. I just think some users will always call without reading the description no mater where we put the number  :-\ if you have other ideas on reducing time-wasters we are happy to look at and review.
You may have noticed that when you log into your accounts we run different questions of the week, these are to gauge how popular changes and new ideas are to our posters and users, we then make a call based on the % weighting.

Thank you,

The Vivastreet Team - Finny


Where is the escort section for ad posts?
I had to post mine in adult entertainment and of course it got suspended.

Fabulassie

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #264 on: 24 December 2014, 09:22:35 am »
I think it would be great if the option to view our phone number was at the bottom of the ads rather than to the side. Guys are just clicking on it straight away without even reading what we've written! At least if they had to scroll down to find a number they might read first.

I agree with this! It's a problem with the Adultwork mobile site: all the punters see is our photo and a phone number. They then call and ask a bunch of daft questions about rates and services. I work very hard to make my profiles as concise and helpful as possible. It's true that some won't read it anyway but if they have to scroll past key words like rates and services they might find what they need and save everyone time.

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #265 on: 24 December 2014, 11:13:30 am »

I agree, it would be much better at the bottom of the ad (I can see now is at the bottom too, well done Viva).
Plus, Ive had emails asking for my phone number. Because they cant see it straight away and some dont know they have to reveal the phone number.
Whats the point in mask it under  See Phone Number? I for one dont know :)
Same goes for website link.
It would be easier to be seen as a phone number/website address.

Hi Hotblondie,

The reason we have click to reveal is so we can track call intentions, this lets us know how our categories are doing in terms on contact rates - it also lets users know how many people have clicked to call, email or weblink to give an approximation of how well the ad is doing. I will discuss the option to remove the top contact details, but worried users may not be able to scroll down to find it if they struggle already  ;D

Thank you,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #266 on: 24 December 2014, 11:16:11 am »
Where is the escort section for ad posts?
I had to post mine in adult entertainment and of course it got suspended.

Hi MiaSg,

We dont support posting on mobile or tablet devices at the moment, this feature will be live in the next few months and is part of our technical roadmap. If you have a desktop computer or laptop you will see this section when you go to post your ad, if you dont have access please drop me an email with your contact details and I can get one of the team to call you and help with the ad creation.

Thank you - The Vivastreet Team - Finny


For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Rosa

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #267 on: 26 December 2014, 09:53:24 am »

I agree, it would be much better at the bottom of the ad (I can see now is at the bottom too, well done Viva).
Plus, Ive had emails asking for my phone number. Because they cant see it straight away and some dont know they have to reveal the phone number.
Whats the point in mask it under  See Phone Number? I for one dont know :)
Same goes for website link.
It would be easier to be seen as a phone number/website address.

I prefer this because it means you have a chance potential clients will have read at least some of your details. It also I think stops the number from appearing on google listings - which although it sounds good, wasn't great when one directory showed up numbers in this way, I had a run of very low quality enquiries, they'd not gone into the site so didn't have any details at all.

Hi Hotblondie,

The reason we have click to reveal is so we can track call intentions, this lets us know how our categories are doing in terms on contact rates - it also lets users know how many people have clicked to call, email or weblink to give an approximation of how well the ad is doing. I will discuss the option to remove the top contact details, but worried users may not be able to scroll down to find it if they struggle already  ;D

Thank you,

The Vivastreet Team - Finny

Red KB

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #268 on: 05 January 2015, 11:25:05 am »
The option to auto respond to emails would be awesome. How come viva street does not have that option?

Hi A Reed, thanks for the feedback - this option is actually being looked at next year as part of our technical roadmap. Once this is finalised I can then feedback an approximate date, the first projects we are working on in Q1 next year will be a 'services' and hourly rate section.

Thank you,

The Vivastreet Team - Finny

Being able to list our services will be very helpful. I had been able to write what I don't offer but now I've been told I can't even do that :(
We're women, it's what we do. I just get paid for it.

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #269 on: 05 January 2015, 12:09:53 pm »
Being able to list our services will be very helpful. I had been able to write what I don't offer but now I've been told I can't even do that :(

Hi Red KB,

As soon as we are live with this feature I will let you know, it should be in Q1. With regards to services in your description we do allow these in the abbreviated / acronym format eg OWO, if you have had any problems with this please email me directly with the description you wanted and I can review with the moderation team to ensure all is ok and get published.

Thank you,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com