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Author Topic: New Vivastreet posting rules (UK) and online focus group  (Read 563393 times)

Just An Escort

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #225 on: 27 August 2014, 02:41:15 pm »
I was just coming to make a post about the same thing!

At the moment I have my website URL in the text of the advert, I assume this change means that you will no longer be able to include your website without paying?

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #226 on: 27 August 2014, 03:14:04 pm »
Hi SaturnSpirit and Just an Escort,

We have indeed launched the new VS feature allowing a clickable URL, rather than a non clickable addition to the description field. We are sorry that we have had to attach a price to this and thought hard about the price point (this covers extra moderation costs, procedures and the technical development costs).

The benefit to having the clickable url is that its easier for users to visit you site (they dont have to copy and paste) and if you use Google Analytics you will now be able to see how many people have visited your site from VS.

We are actually offering a free 30 day trial to all normal users that have a url included in the ad description field and 3 months to all Saafe members and our Escort focus group.

Please feel free to contact me on the email below.

Thank you,

The VivaStreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Hotblondie

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #227 on: 28 August 2014, 10:05:42 am »
I was just coming to make a post about the same thing!

At the moment I have my website URL in the text of the advert, I assume this change means that you will no longer be able to include your website without paying?

Morning Finny, can you please answer this question?

Also we should email you for the 3 months free clickable link? What happendes after that, we can put our websites back into the add or we will have to pay?

Thank you.
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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #228 on: 28 August 2014, 10:31:01 am »
I was just coming to make a post about the same thing!

At the moment I have my website URL in the text of the advert, I assume this change means that you will no longer be able to include your website without paying?

Morning Finny, can you please answer this question?

Also we should email you for the 3 months free clickable link? What happens after that, we can put our websites back into the add or we will have to pay?

Thank you.

Hi HotBlondie,

Sorry for not being clearer, you are correct that going forward we will not allow urls in the body description. Allowing the URL in the description was a temporary measure if you remember back to earlier conversation on this thread as we didn't have any feature to accommodate this.

Yes please email me directly and I can ensure that the url is added for you on your current ad.

Thank you,

The Vivastreet Team - Finny

For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Hotblondie

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #229 on: 28 August 2014, 10:56:54 am »
Thank you Finny.

One more request from me, it is possible to receive a reminding email 2-3 days before the expiration date of an ad?

For example my ad expired on 25th of august and I checked my email on 24th and 27th, meaning I had no ad showing on vivastreet for 2 days.

I know its my fault, but it will help  if its possible to send such reminders with 2-3 days before, thank you.
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Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #230 on: 28 August 2014, 11:05:52 am »
Thank you Finny.

One more request from me, it is possible to receive a reminding email 2-3 days before the expiration date of an ad?

For example my ad expired on 25th of august and I checked my email on 24th and 27th, meaning I had no ad showing on vivastreet for 2 days.

I know its my fault, but it will help  if its possible to send such reminders with 2-3 days before, thank you.

Hi HotBlondie,

You should get an 2 automation emails when your ad is due to expire, one 24 hours before and one on the day. I will see with our tech team if they can trace these are being sent to you or not. Just to let you know we do have the 'auto renew' option on all features that you can select and this automatically renews your ad / features for you - this way you dont have to worry about your ad expiring (you can opt out of this at any time very easily, the same way you opt in).

Its worth noting that if you let your ad expire, it can effect the SEO as it comes off Google - ads that are constantly live are constantly indexed. This just effects your individual ad though and not the overall VS traffic to the escort section.

I am just adding the URL for you now and will email you directly once live.

Thank you,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Hotblondie

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #231 on: 28 August 2014, 02:31:43 pm »
Hi Finny, I just checked and I didnt had any email about my ad expiring soon, but the email from 25th when it expired. I checked he spam/bulk folders too.

About the renewing option, I didnt use it as I go soon in holiday and I will repost my ad when Im back in october.

If its possible for your team to set that reminding email to be sent 2-3 days before the ad's expiring date would be great for us all.

Thank you.
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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #232 on: 29 August 2014, 09:53:16 am »
Hi Finny, I just checked and I didnt had any email about my ad expiring soon, but the email from 25th when it expired. I checked he spam/bulk folders too.

About the renewing option, I didnt use it as I go soon in holiday and I will repost my ad when Im back in october.

If its possible for your team to set that reminding email to be sent 2-3 days before the ad's expiring date would be great for us all.

Thank you.

Thanks so much for the suggestion HotBlondie. We are looking into creating a new alert that givers 3 days notice and also an 'opt in' text alert, once we have finalised and rolled this out we will communicate to users.

Thank you,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Red KB

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #233 on: 31 August 2014, 10:27:19 am »
Hello, Is there a reason modifications to adverts are taking a lot longer to be approved than usual? Mine was waiting for 3 days and even then was only approved because I emailed about it.
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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #234 on: 31 August 2014, 04:06:09 pm »
Hello, Is there a reason modifications to adverts are taking a lot longer to be approved than usual? Mine was waiting for 3 days and even then was only approved because I emailed about it.

Hi Red KB,

Sorry to hear about this, I will bring this up with customer services on Monday to understand what went wrong. Delays of 3 days should certainly not be happening, we normally aim to moderate all ads within an hour during core times. Can you send me a quick email to es@vivastreet.com with your ad id.

Thank you,

The Vivastreet Team
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Red KB

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #235 on: 01 September 2014, 10:55:23 am »
I have sent you an email. I made further modifications to my ad which have now been waiting approval since Saturday...
We're women, it's what we do. I just get paid for it.

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #236 on: 01 September 2014, 11:11:44 am »
I have sent you an email. I made further modifications to my ad which have now been waiting approval since Saturday...

Hi Red KB,

I dont see an email in my inbox, can you resend to me es@vivastreet.com and DM on the Saafe forum (we cant reply but can pick up messages).

Thank you,

The Vivastreet Team
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #237 on: 23 September 2014, 09:56:37 am »
Morning Saafe members,

We just wanted to let you know we have been experiencing some issues with the moderation of ads over the last few weeks, this bug is being investigated and we are hoping a fix will be actioned in the next week or so. Please if you believe your ad has been in moderation longer than a few hours (which is our normal moderation time, give us a call and we can manually find the ad and publish).

The issue is being caused by ads that are modified not appearing in the moderation system, so we cant see them to publish unfortunately.

Sorry for any issues this is causing.

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

sassy27

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #238 on: 03 December 2014, 06:22:57 pm »
If so how do i go about it? Ive gone onto the website but not sure how to post an escort ad

Thanks xx

amy

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #239 on: 03 December 2014, 06:32:02 pm »
Sassy, I've merged this with their thread both to keep it all together and also so that VS can answer themselves if they want to.

You could try asking them directly - there's an email address and a phone number which you can use in their signature at the bottom of all their posts :).