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Author Topic: New Vivastreet posting rules (UK) and online focus group  (Read 564426 times)

RR

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #165 on: 22 March 2014, 05:11:15 pm »
Thanks, will do :)

Libertariana

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #166 on: 25 March 2014, 08:33:10 am »
It seems sensible that you might endeavour to offer more options of method of payment; other than credit cards.  Why are you preventing us from using debit cards such as Maestro etc?  I see this as a basic facility.
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Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #167 on: 25 March 2014, 03:33:20 pm »
It seems sensible that you might endeavour to offer more options of method of payment; other than credit cards.  Why are you preventing us from using debit cards such as Maestro etc?  I see this as a basic facility.

Hi Libertariana, thanks for the feedback.

I have just checked with our accounts team and we apparently do accept Maestro payments, as they are part of the Mastercard group please select this option at the payment stage. We also accept many of the prepaid cards like Spark, Cash Passport etc.

Its worth letting you know we are also exploring other payment methods such as UKash, if you have any others you would like to see on the site, please let me know and I can pass onto the payment team.

If you do have any issues making payment, please do email me directly es@vivastreet.com and I will be able help you further.

Thank you,

Finny
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meetingdiversity

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #168 on: 25 March 2014, 03:59:24 pm »
It would make things easier if the PayPal was added as a form of payment. Some other sites use it's very convenient. Can this option be thought about adding?.

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #169 on: 25 March 2014, 04:14:25 pm »
It would make things easier if the PayPal was added as a form of payment. Some other sites use it's very convenient. Can this option be thought about adding?.

Hi Meetingdiversity, thanks for the feedback. We do in fact have Paypal on the non 'adult' parts of the website - we have spoken to Paypal in the past about adding them to our 'adult' categories and they have said this is against there t&c's - do you have example of a prominent escort site that do? I would like to pass this onto the accounts team so they can see an example of this integration.

If its only a 'small' company / site they may be taking a risk in breaching Paypals t&c's, which we would not as a business. Otherwise we know in America that Paypal has started to 'dip its toes' in the adult world.

Thank you,

The Vivastreet Team - Finny
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meetingdiversity

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #170 on: 25 March 2014, 04:16:05 pm »
No adult sites that have used more other normal ones.

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #171 on: 25 March 2014, 04:27:33 pm »
No adult sites that have used more other normal ones.

Hi Meetingdiversity, no problem - if we do hear anything on Paypal accepting 'adult' transactions we will of course look to implement this as soon as possible.

Thanks,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

amy

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #172 on: 25 March 2014, 06:53:06 pm »
No adult sites that have used more other normal ones.

Hi Meetingdiversity, no problem - if we do hear anything on Paypal accepting 'adult' transactions we will of course look to implement this as soon as possible.

Thanks,

The Vivastreet Team - Finny

Paypal don't allow their accounts to be used for actual adult services (meaning we can't use it to take deposits/payments without risking having our accounts frozen and our money taken back) but you're not offering adult services - you're selling advertising. There are plenty of stores selling adult DVDs, sex toys and so on which use it - Lovehoney, for starters - and I honestly can't see what their problem is apart from that they're being even more twattish than usual.

It's your concern entirely if you want to dig your heels in but it's yet more discrimination, and a threat to dump them in favour of somebody else might put the wind up them a bit (and be funny :)).

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #173 on: 26 March 2014, 11:12:38 am »

Paypal don't allow their accounts to be used for actual adult services (meaning we can't use it to take deposits/payments without risking having our accounts frozen and our money taken back) but you're not offering adult services - you're selling advertising. There are plenty of stores selling adult DVDs, sex toys and so on which use it - Lovehoney, for starters - and I honestly can't see what their problem is apart from that they're being even more twattish than usual.

It's your concern entirely if you want to dig your heels in but it's yet more discrimination, and a threat to dump them in favour of somebody else might put the wind up them a bit (and be funny :)).

Hi Amy, thanks for the suggestion and also the website example. I have passed this across to our finance team and also asked when we last broached the subject of using Paypal in adult.

Will keep you all updated on conversations.

Thank you,

Finny  :)
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MissDee

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #174 on: 28 March 2014, 12:48:38 pm »
Hi Vivastreet

I noticed you are online hope you still are when i post this what are the rules with having my personal website address within my vivastreet ad is this allowed? I phoned up yesterday and the person i spoke with wasnt very clear he said i can add my website address to my details i did but nothing shows up on the add its self as far as i'm aware? Thanks in advance for your reply.
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Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #175 on: 28 March 2014, 05:03:24 pm »
Hi Vivastreet

I noticed you are online hope you still are when i post this what are the rules with having my personal website address within my vivastreet ad is this allowed? I phoned up yesterday and the person i spoke with wasnt very clear he said i can add my website address to my details i did but nothing shows up on the add its self as far as i'm aware? Thanks in advance for your reply.

Hi Lollipopps, you can add in your website address - the only issue is it wont be 'clickable' but the user will still be able to see it and copy and paste if they wish to visit your site. We are working on a clickable solution as per other comments and this should be available in the coming months.

Any problems getting the weblink into your ad please email be direct and I can help.

Thank you,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

MissDee

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #176 on: 28 March 2014, 05:07:55 pm »
I shall email you direct then as the person i spoke to advised me not to write my website details in the actual advertisement which is opposite to what you have just said. Thanks for your reply.
''The prostitute is not, as feminists claim, the victim of men but rather their conqueror, an outlaw who controls the sexual channel between nature and culture''
Camille Paglia

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #177 on: 28 March 2014, 05:13:02 pm »
I shall email you direct then as the person i spoke to advised me not to write my website details in the actual advertisement which is opposite to what you have just said. Thanks for your reply.

Sorry you were advised that, did you catch the agents name and I can pass this on as a training issue. Look forward to your email.

Thank you,

The Vivastreet Team - Finny
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Megan_GFE

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #178 on: 31 March 2014, 01:19:21 am »
Hello

My advert has expired again and I emailed you directly (ats and es addresses) but no reply

Also - if I edit my advert and untick the box for the security telephone it ignores it when I send and reclicks to select using one of your 07 numbers.  This is particularly irritating!

Thanks

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #179 on: 31 March 2014, 10:07:19 am »
Hello

My advert has expired again and I emailed you directly (ats and es addresses) but no reply

Also - if I edit my advert and untick the box for the security telephone it ignores it when I send and reclicks to select using one of your 07 numbers.  This is particularly irritating!

Thanks

Hi Megan,

I just checked the es inbox and dont have any emails form you? Could you please resend and I will look into asap for you.

The 070 issue is know, when you modify your ad you have to untick it - its a bug sorry and is being worked on.

Thank you,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com