Author Topic: New Vivastreet posting rules (UK) and online focus group (Read 718157 times)

meetingdiversity · « **Reply #660 on:** 30 March 2016, 11:17:41 pm »

Quote from: Just An Escort on 30 March 2016, 02:56:46 pm

Regarding the email that just came round about a 7 day option - that's all well and good but in the small print you say that the 30 day option is being removed. You haven't mentioned prices at all in the email, and also some of the upgrades on the site still offer 30 day options, but I'd like to know how much will it cost to have a permanent ad up that I have to renew every 7 days vs the 30 day permanent ad. Because I can't see this being a cost saving for us advertisers as the shorter period options for upgrade always work out more expensive than a longer period.

I think the way they will work it is so it is more expensive for the 30 day option.4 lots of what 7 day costs.

They want even more money from us. They could have just added the 7 day feature and left the 30 day.

Who knows what viva are playing at these days. There is no need for them to be even more money grabbing from us. It will be interesting to see the end result.

Just An Escort · « **Reply #661 on:** 30 March 2016, 11:30:14 pm »

Quote from: meetingdiversity on 30 March 2016, 11:17:41 pm

Quote from: Just An Escort on 30 March 2016, 02:56:46 pm
Regarding the email that just came round about a 7 day option - that's all well and good but in the small print you say that the 30 day option is being removed. You haven't mentioned prices at all in the email, and also some of the upgrades on the site still offer 30 day options, but I'd like to know how much will it cost to have a permanent ad up that I have to renew every 7 days vs the 30 day permanent ad. Because I can't see this being a cost saving for us advertisers as the shorter period options for upgrade always work out more expensive than a longer period.

I think the way they will work it is so it is more expensive for the 30 day option.4 lots of what 7 day costs.

They want even more money from us. They could have just added the 7 day feature and left the 30 day.

Who knows what viva are playing at these days. There is no need for them to be even more money grabbing from us. It will be interesting to see the end result.

Yeah that's what I suspect too - I've got a few weeks left on my current ad though so I can't see the prices for renewing at the moment. Besides the cost of only paying for 7 days each time, I really don't want the hassle of thinking about renewal every 7 days (though I have my ad up permanently, I don't like to auto renew so I can decide on a month by month basis whether to continue it).

Vivastreet · « **Reply #662 on:** 31 March 2016, 11:40:55 am »

Hi Everyone,

Just to address some questions that have been asked:

Photo verification - atm we are asking advertisers who adverts have been flagged as fake via our moderation team, to send us over a 'selfie' with todays date and Vivastreet written on a sign.

Some advertisers have also sent up photo ID eg a passport to prove photo identification matches the photos on the profile. We dont expect a passport, its just some advertisers are happy to do this.

Having this allows us to put a mark on the account, so pictures are not deleted but moderators if they are flagged as fake or potentially flagged by one of our photo scanning tools.

Ad duration - We cant unfortunately have different solutions for all advertisers, but the biggest complaint by far from users is the fact they have to pay for a 30 day ad and 30 day features. So we wanted to change this, we understand some users are happy with the 30 day but the vast majority were not.

We questioned users on the ideal duration and we had 2 standout (7 and 10 days) as a business we then tested these in 4 of our regions and the 7 day plan just won out in terms of new advertisers, number of ads, revenue and user engagement.

Based on these results we decided to roll out the short durations to all regions this week and then London the week after. We do have the option on auto renew, so if you are a user that wants to keep the ad on site for a period of time and not worry about it you can.

Likewise we can pass your details on to the customer account team and they manage 100's on advertisers on a 30 day period and would be your point of contact going forward for your ad. We have a team of 5 (3 ladies and 2 gents) and if this is something you are intrested in please email me es@vivastreet.com.

Thank you,

The Vivastreet Team - Finny

Just An Escort · « **Reply #663 on:** 31 March 2016, 12:36:50 pm »

Quote from: Vivastreet on 31 March 2016, 11:40:55 am

Ad duration - We cant unfortunately have different solutions for all advertisers, but the biggest complaint by far from users is the fact they have to pay for a 30 day ad and 30 day features. So we wanted to change this, we understand some users are happy with the 30 day but the vast majority were not.

(...)We do have the option on auto renew, so if you are a user that wants to keep the ad on site for a period of time and not worry about it you can.

Likewise we can pass your details on to the customer account team and they manage 100's on advertisers on a 30 day period and would be your point of contact going forward for your ad. We have a team of 5 (3 ladies and 2 gents) and if this is something you are intrested in please email me es@vivastreet.com.

Thank you,

The Vivastreet Team - Finny

I do usually renew my ad each month but I don't wish to be locked in to an auto renew or have to think about paying once a week! Also I don't understand why you can't offer a 30 day ad option as well as the shorter ones, especially as all the featuring and highlighting options always have different lengths like 5 or 10 days? I also don't really want to manually contact a team just to keep getting a 30 day ad.

Also what will be happening with the web link? And how will buying multiple 7 days affect how much an ad will cost?

Fabulassie · « **Reply #664 on:** 31 March 2016, 12:39:01 pm »

I was one who said that I would like the option to purchase shorter times. However, I don't see why we can't also have an option to buy in longer blocks, particularly if this gives us a discount.

Vivastreet · « **Reply #665 on:** 31 March 2016, 12:48:16 pm »

Quote from: Just An Escort on 31 March 2016, 12:36:50 pm

I do usually renew my ad each month but I don't wish to be locked in to an auto renew or have to think about paying once a week! Also I don't understand why you can't offer a 30 day ad option as well as the shorter ones, especially as all the featuring and highlighting options always have different lengths like 5 or 10 days? I also don't really want to manually contact a team just to keep getting a 30 day ad.

Also what will be happening with the web link? And how will buying multiple 7 days affect how much an ad will cost?

Hi Just An Escort,

The auto renew feature is just a simple tick box, you can very easily un-tick the box at any time to stop the ad form auto renewing. It can be done by a few clicks once you are logged in.

Unfortunately the site, mainly the logic and posting form are not built to allow multiple P2P plans and we can only have 1. Once the plans are at 7 days they will not be shortened again, we did have the flexibility to do this with features however we dont have the same logic for what we call P2P.

Calling our agent or having our agent call you every 30 days would take a similar amount of time as renewing your ad online and have the added benefit of a dedicated person for any issues or problems that you will get to know.

The weblink will be ?2.99 for 7 days.

Thank you,

The Vivastreet Team - Finny

Vivastreet · « **Reply #666 on:** 31 March 2016, 12:50:01 pm »

Quote from: Fabulassie on 31 March 2016, 12:39:01 pm

I was one who said that I would like the option to purchase shorter times. However, I don't see why we can't also have an option to buy in longer blocks, particularly if this gives us a discount.

Hi Fabulassie,

If you wish to buy a 30 day plan I can pass your details to the customer account team to contact you. We do indeed offer discounts to people who buy longer packages with us. Drop me and email if you would like me to do this.

Thank you,

The Vivastreet Team - Finny

Mirror · « **Reply #667 on:** 31 March 2016, 01:10:57 pm »

So that's ?12 pcm for the Web link.

You've changed to a shorter option, and wiped out the longer ones

Just An Escort · « **Reply #668 on:** 31 March 2016, 01:16:27 pm »

Quote from: Vivastreet on 31 March 2016, 12:48:16 pm

Quote from: Just An Escort on 31 March 2016, 12:36:50 pm

I do usually renew my ad each month but I don't wish to be locked in to an auto renew or have to think about paying once a week! Also I don't understand why you can't offer a 30 day ad option as well as the shorter ones, especially as all the featuring and highlighting options always have different lengths like 5 or 10 days? I also don't really want to manually contact a team just to keep getting a 30 day ad.

Also what will be happening with the web link? And how will buying multiple 7 days affect how much an ad will cost?

Hi Just An Escort,

The auto renew feature is just a simple tick box, you can very easily un-tick the box at any time to stop the ad form auto renewing. It can be done by a few clicks once you are logged in.

Unfortunately the site, mainly the logic and posting form are not built to allow multiple P2P plans and we can only have 1. Once the plans are at 7 days they will not be shortened again, we did have the flexibility to do this with features however we dont have the same logic for what we call P2P.

Calling our agent or having our agent call you every 30 days would take a similar amount of time as renewing your ad online and have the added benefit of a dedicated person for any issues or problems that you will get to know.

The weblink will be ?2.99 for 7 days.

Thank you,

The Vivastreet Team - Finny

So weblink is now the equivalent of 12.95 a month, when it is currently 7.99 for 30 days

So based on that mark up I'm going to guess that my ad will be around ?11 per 7 days, or ?47 a month when it is currently ?29.99 for 30 days

Which means I'll be paying about ?60 a month for an ad that used to cost me less than ?40.

I really don't think I'll be renewing once my current ad runs out, that is just ridiculous.

And contacting an agent isn't about the time, it's just too much hassle when on so many other sites you can just click a button and be done.

Linzi Dawn · « **Reply #669 on:** 31 March 2016, 07:45:05 pm »

Quote from: Vivastreet on 31 March 2016, 11:40:55 am

Hi Everyone,

Just to address some questions that have been asked:

Photo verification - atm we are asking advertisers who adverts have been flagged as fake via our moderation team, to send us over a 'selfie' with todays date and Vivastreet written on a sign.

Hi Finny

Can I ask what the criteria is in determining adverts as "fake", I ask because im puzzled how my ad was accepted last month and not this month. Also all the details on the Maidenhead ad have been taken off my website which I paid to have the link displayed to my website (although I notice this has been removed as well so there is no link on the ad despite being paid for 30 days).

Im not getting verified atm until this situation has been resolved, ie either an email or telephone call would be helpful.

Many thanks Linzi

meetingdiversity · « **Reply #670 on:** 31 March 2016, 10:36:42 pm »

Quote from: Vivastreet on 31 March 2016, 12:50:01 pm

Quote from: Fabulassie on 31 March 2016, 12:39:01 pm
I was one who said that I would like the option to purchase shorter times. However, I don't see why we can't also have an option to buy in longer blocks, particularly if this gives us a discount.

Hi Fabulassie,

If you wish to buy a 30 day plan I can pass your details to the customer account team to contact you. We do indeed offer discounts to people who buy longer packages with us. Drop me and email if you would like me to do this.

Thank you,

The Vivastreet Team - Finny

I plan on always purchasing the 30 day feature will this be available to me if I phone. I prefer it on auto renewal.

Vivastreet · « **Reply #671 on:** 01 April 2016, 09:32:30 am »

Quote from: Linzi Dawn on 31 March 2016, 07:45:05 pm

Hi Finny

Can I ask what the criteria is in determining adverts as "fake", I ask because im puzzled how my ad was accepted last month and not this month. Also all the details on the Maidenhead ad have been taken off my website which I paid to have the link displayed to my website (although I notice this has been removed as well so there is no link on the ad despite being paid for 30 days).

Im not getting verified atm until this situation has been resolved, ie either an email or telephone call would be helpful.

Many thanks Linzi

Hi Linzi,

I will give you a call at 11 from the number off your website, if you prefer another time or number please drop me an email.

Thank you,

The Vivastreet Team - Finny

Vivastreet · « **Reply #672 on:** 01 April 2016, 09:34:20 am »

Quote from: meetingdiversity on 31 March 2016, 10:36:42 pm

I plan on always purchasing the 30 day feature will this be available to me if I phone. I prefer it on auto renewal.

Hi Meetingdiversity,

It will indeed, please drop me and email and I can pass onto one of our agents to call you.

Thank you,

The Vivastreet Team - Finny

Hotblondie · « **Reply #673 on:** 01 April 2016, 11:00:02 am »

Quote from: Just An Escort on 31 March 2016, 01:16:27 pm

Quote from: Vivastreet on 31 March 2016, 12:48:16 pm
Quote from: Just An Escort on 31 March 2016, 12:36:50 pm

I do usually renew my ad each month but I don't wish to be locked in to an auto renew or have to think about paying once a week! Also I don't understand why you can't offer a 30 day ad option as well as the shorter ones, especially as all the featuring and highlighting options always have different lengths like 5 or 10 days? I also don't really want to manually contact a team just to keep getting a 30 day ad.

Also what will be happening with the web link? And how will buying multiple 7 days affect how much an ad will cost?

Hi Just An Escort,

The auto renew feature is just a simple tick box, you can very easily un-tick the box at any time to stop the ad form auto renewing. It can be done by a few clicks once you are logged in.

Unfortunately the site, mainly the logic and posting form are not built to allow multiple P2P plans and we can only have 1. Once the plans are at 7 days they will not be shortened again, we did have the flexibility to do this with features however we dont have the same logic for what we call P2P.

Calling our agent or having our agent call you every 30 days would take a similar amount of time as renewing your ad online and have the added benefit of a dedicated person for any issues or problems that you will get to know.

The weblink will be ?2.99 for 7 days.

Thank you,

The Vivastreet Team - Finny

So weblink is now the equivalent of 12.95 a month, when it is currently 7.99 for 30 days

So based on that mark up I'm going to guess that my ad will be around ?11 per 7 days, or ?47 a month when it is currently ?29.99 for 30 days

Which means I'll be paying about ?60 a month for an ad that used to cost me less than ?40.

I really don't think I'll be renewing once my current ad runs out, that is just ridiculous.

And contacting an agent isn't about the time, it's just too much hassle when on so many other sites you can just click a button and be done.

Well done doing the maths, besides deleting my emblematic picture after using it on viva for more than one year, this masqued price increase is the other thing who put me off using viva.
Thats a shame, I thought just aw are greedy bastards.

Just An Escort · « **Reply #674 on:** 01 April 2016, 12:47:54 pm »

Quote from: Hotblondie Bristol on 01 April 2016, 11:00:02 am

Quote from: Just An Escort on 31 March 2016, 01:16:27 pm
Quote from: Vivastreet on 31 March 2016, 12:48:16 pm
Quote from: Just An Escort on 31 March 2016, 12:36:50 pm

I do usually renew my ad each month but I don't wish to be locked in to an auto renew or have to think about paying once a week! Also I don't understand why you can't offer a 30 day ad option as well as the shorter ones, especially as all the featuring and highlighting options always have different lengths like 5 or 10 days? I also don't really want to manually contact a team just to keep getting a 30 day ad.

Also what will be happening with the web link? And how will buying multiple 7 days affect how much an ad will cost?

Hi Just An Escort,

The auto renew feature is just a simple tick box, you can very easily un-tick the box at any time to stop the ad form auto renewing. It can be done by a few clicks once you are logged in.

Unfortunately the site, mainly the logic and posting form are not built to allow multiple P2P plans and we can only have 1. Once the plans are at 7 days they will not be shortened again, we did have the flexibility to do this with features however we dont have the same logic for what we call P2P.

Calling our agent or having our agent call you every 30 days would take a similar amount of time as renewing your ad online and have the added benefit of a dedicated person for any issues or problems that you will get to know.

The weblink will be ?2.99 for 7 days.

Thank you,

The Vivastreet Team - Finny

So weblink is now the equivalent of 12.95 a month, when it is currently 7.99 for 30 days

So based on that mark up I'm going to guess that my ad will be around ?11 per 7 days, or ?47 a month when it is currently ?29.99 for 30 days

Which means I'll be paying about ?60 a month for an ad that used to cost me less than ?40.

I really don't think I'll be renewing once my current ad runs out, that is just ridiculous.

And contacting an agent isn't about the time, it's just too much hassle when on so many other sites you can just click a button and be done.

Well done doing the maths, besides deleting my emblematic picture after using it on viva for more than one year, this masqued price increase is the other thing who put me off using viva.
Thats a shame, I thought just aw are greedy bastards.

Yeah at least I can pay for all my AW featuring with credits earned on their site! Also, it's a bit telling that my post seems to have been ignored by their representative...

See also the main SAAFE.info site for more Support And Advice For Escorts

Author Topic: New Vivastreet posting rules (UK) and online focus group (Read 718157 times)

meetingdiversity

Re: New Vivastreet posting rules (UK) and online focus group

Just An Escort

Re: New Vivastreet posting rules (UK) and online focus group

Vivastreet

Re: New Vivastreet posting rules (UK) and online focus group

Just An Escort

Re: New Vivastreet posting rules (UK) and online focus group

Fabulassie

Re: New Vivastreet posting rules (UK) and online focus group

Vivastreet

Re: New Vivastreet posting rules (UK) and online focus group

Vivastreet

Re: New Vivastreet posting rules (UK) and online focus group

Mirror

Re: New Vivastreet posting rules (UK) and online focus group

Just An Escort

Re: New Vivastreet posting rules (UK) and online focus group

Linzi Dawn

Re: New Vivastreet posting rules (UK) and online focus group

meetingdiversity

Re: New Vivastreet posting rules (UK) and online focus group

Vivastreet

Re: New Vivastreet posting rules (UK) and online focus group

Vivastreet

Re: New Vivastreet posting rules (UK) and online focus group

Hotblondie

Re: New Vivastreet posting rules (UK) and online focus group

Just An Escort

Re: New Vivastreet posting rules (UK) and online focus group