Quote from: Curvygal on 04 December 2014, 12:37:20 am

Just a note for anyone following this thread...I forwarded the emails as requested but have to date had no response.....

Hi Curvy Gal,

Sorry but I havent received your emails and I myself look after the es inbox. Can you please DM me your email address via Saafe and then I can send you an email to reply to and hopefully we can get all this resolved.

Thank you,

The Vivastreet Team - Finny

I just think some users will always call without reading the description no mater where we put the number 

Quote from: Red KB on 23 December 2014, 10:44:56 am

I think it would be great if the option to view our phone number was at the bottom of the ads rather than to the side. Guys are just clicking on it straight away without even reading what we've written! At least if they had to scroll down to find a number they might read first.

Hi Red KB,

Thanks for the feedback, I will add this to the discussion list with the rest of the team. I just think some users will always call without reading the description no mater where we put the number  if you have other ideas on reducing time-wasters we are happy to look at and review.
You may have noticed that when you log into your accounts we run different questions of the week, these are to gauge how popular changes and new ideas are to our posters and users, we then make a call based on the % weighting.

Thank you,

The Vivastreet Team - Finny

I agree, it would be much better at the bottom of the ad (I can see now is at the bottom too, well done Viva).
Plus, Ive had emails asking for my phone number. Because they cant see it straight away and some dont know they have to reveal the phone number.
Whats the point in mask it under  See Phone Number? I for one dont know
Same goes for website link.
It would be easier to be seen as a phone number/website address.

Quote from: hotblondie Bristol on 23 December 2014, 09:49:38 pm

I agree, it would be much better at the bottom of the ad (I can see now is at the bottom too, well done Viva).
Plus, Ive had emails asking for my phone number. Because they cant see it straight away and some dont know they have to reveal the phone number.
Whats the point in mask it under  See Phone Number? I for one dont know
Same goes for website link.
It would be easier to be seen as a phone number/website address.

I prefer this because it means you have a chance potential clients will have read at least some of your details. It also I think stops the number from appearing on google listings - which although it sounds good, wasn't great when one directory showed up numbers in this way, I had a run of very low quality enquiries, they'd not gone into the site so didn't have any details at all.

Hi Hotblondie,

The reason we have click to reveal is so we can track call intentions, this lets us know how our categories are doing in terms on contact rates - it also lets users know how many people have clicked to call, email or weblink to give an approximation of how well the ad is doing. I will discuss the option to remove the top contact details, but worried users may not be able to scroll down to find it if they struggle already 

Thank you,

The Vivastreet Team - Finny

Being able to list our services will be very helpful. I had been able to write what I don't offer but now I've been told I can't even do that