It's really very difficult to verify. First it said I don't look the age. Then it said I do not look like the picture in my document. That I need to present another document.
Disaster.

I feel sorry for you!
I'm having a bugger problem with vivastreet now.
I verified ok finally, and they even highlighted my advert to compensate those problems.
Today in the morning I wake up and no missed calls on my phone. I rush to see my advert, and it's gone!
I can't log in to my account. They have probably deleted it but why?? I used my real documents to verify and now my account is gone.
I didn't get any emails like explaining what's happening.
I'm in the middle of my tour now and have just broken even for what I paid for accommodation.
And viva is the only website I rely on.
Does anyone know, if Viva delete your account, do you get any email?
I'm now waiting for the customer service reply.