Hi all,
We understand that the upcoming mandatory ID verification on Vivastreet is a big change, and we’d like to provide some clarity on why this is happening and what this means for you.
The ID verification requirement is not a decision made solely by Vivastreet, but rather a legal and regulatory necessity due to the Online Safety Act, which introduces stricter measures to protect both advertisers and users. From March 2025, all advertisers in the E&M, Gay Escorts, and Trans Escorts categories will need to verify their ID to continue posting.
How to verify your ID:
1. Log into your Vivastreet account.
2. Go to the ID verification section in your advertiser profile.
3. Upload a valid government-issued ID (passport, driving licence, or national ID card).
4. Take a live photo for biometric matching.
5. Submit your details through Yoti, a trusted third-party verification provider.
Once verified, you’ll be notified and can continue advertising as usual.
Your Data Privacy & Security:
We completely understand concerns about privacy, and we want to reassure you that your data is fully secure.
- All verification is handled by Yoti, a trusted third-party provider that uses advanced encryption to keep your personal details safe.
- Only necessary details are used to verify your age and identity.
- Your Identity and personal details will not appear on your advert and will not be shared with other users.
Why is this beneficial?
- Faster, easier identity verification.
- An 18+ ID Verified badge to enhance credibility and create more trust from potential clients.
- 10% more views on your ads.
- A safer and more secure platform for all users.
We understand that changes like this can feel disruptive, but we’re committed to making the transition as seamless as possible. If you have any questions, our Customer Service team is available from 8 AM–9 PM (Mon–Fri) and 10 AM–6 PM (Sat & Sun).
Alternatively, please contact us directly by emailing saafe@vivastreet.com if you need any further clarification.
Warm regards,
The Vivastreet team