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Author Topic: New Vivastreet posting rules (UK) and online focus group  (Read 599576 times)

BangerRacing

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1740 on: 04 December 2019, 04:12:00 pm »
who's the account manager with these now, anyone know? Finny has left & they've just told me I should have the number for a guy called James...bloody useless customer service
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Gypsy

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1741 on: 04 December 2019, 05:43:42 pm »
Ah, James is lovely  :)
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keysha24

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1742 on: 25 December 2019, 05:39:52 pm »
Hello viva street how about a 3 day ad payment. Some of us dont work full 7 days in a roll. 3 days payment method will be nice as well.
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ladyofthemansion

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1743 on: 04 January 2020, 01:11:57 pm »
Is anybody around today? I need an email that will answer over the weekend.
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Dynamite Doll

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1744 on: 05 January 2020, 10:11:18 pm »
Quote from: keysha24 on 25 December 2019, 05:39:52 pm
Hello viva street how about a 3 day ad payment. Some of us don't work full 7 days in a roll. 3 days payment method will be nice as well.

This would be ideal as not all of us work 7days a week for incalls only tour 3 days or 2 days at weekend after office work or whatever main job we might have.
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BangerRacing

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1745 on: 06 January 2020, 11:21:27 am »
Quote from: keysha24 on 25 December 2019, 05:39:52 pm
Hello viva street how about a 3 day ad payment. Some of us dont work full 7 days in a roll. 3 days payment method will be nice as well.

Great idea, maybe if we all email them directly  & suggest it. They dont seem to be reading this....

Quote from: Gypsy on 04 December 2019, 05:43:42 pm
Ah, James is lovely  :)

He does have good customer service.

The best way to get anything done it to call them, they are too slow with emails.
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Vivastreet

  • Vivastreet
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  • Vivastreet
    • www.vivastreet.co.uk
Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1746 on: 06 January 2020, 12:23:59 pm »
Hello - Happy New Year and hope you all had a wonderful Christmas  :)

 Regarding shorter advert durations - we've passed it onto our business team. We frequently run user feedback surveys on the platform - so keep an eye out for them. We appreciate your feedback.

@Ladyofthemansion thanks for the message. Our office hours are Monday to Friday 9am - 5.30pm. We've notified your account manager who will be contacting you as soon as possible.
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For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Gracious

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1747 on: 27 March 2020, 07:58:49 pm »
Has anyone noticed that with any modification you do on Viva they add on the 7 day publication fee?? Is this some sort of glitch or are they truly taking the biscuit?!
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Dynamite Doll

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1748 on: 27 March 2020, 10:40:42 pm »
Quote from: Gracious on 27 March 2020, 07:58:49 pm
Has anyone noticed that with any modification you do on Viva they add on the 7 day publication fee?? Is this some sort of glitch or are they truly taking the biscuit?!

I noticed that too but to go around it i do the editing then when on next page I click in corner my account.

Also has anyone noticed a sign on your or other adverts where potential punters / potential clients to ask for video service.
Where the provider does not offer such service and even if she did there is no webcam service on viva.
I do not like it as I don't show my face nor offer video service.

This is the following what is all on all vivastreet adverts saying

Service User Notice:
Given the social distancing measures, why not ask the advertiser for some virtual fun?

It has a tiny image of camera before the orange announcement.

I don't have my phone-number on there good thing as I have many calling asking for video service who think it is for free. Even though I am escort outcall only.

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Gracious

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1749 on: 01 April 2020, 09:39:04 am »
Quote from: Dynamite Doll on 27 March 2020, 10:40:42 pm
I noticed that too but to go around it i do the editing then when on next page I click in corner my account.

I was doing that too haha, but now its no longer working so Ive emailed Viva

Quote from: Dynamite Doll on 27 March 2020, 10:40:42 pm
Also has anyone noticed a sign on your or other adverts where potential punters / potential clients to ask for video service.
Where the provider does not offer such service and even if she did there is no webcam service on viva.
I do not like it as I don't show my face nor offer video service.

This is the following what is all on all vivastreet adverts saying

Service User Notice:
Given the social distancing measures, why not ask the advertiser for some virtual fun?


Yep, its the same on all adverts. But there is a new banner now saying that there are offering free publication extensions!
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Mirror

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1750 on: 01 April 2020, 09:41:14 am »
Quote from: Gracious on 01 April 2020, 09:39:04 am
I was doing that too haha, but now its no longer working so Ive emailed Viva

Yep, its the same on all adverts. But there is a new banner now saying that there are offering free publication extensions!

VS customer service phoned me yesterday to ask what I am doing in the current situation, mentioned I'd not advertised for a couple of months but that isn't completely unusual for me.
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Gracious

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1751 on: 01 April 2020, 10:14:20 am »
Quote from: Mirror on 01 April 2020, 09:41:14 am
VS customer service phoned me yesterday to ask what I am doing in the current situation, mentioned I'd not advertised for a couple of months but that isn't completely unusual for me.

Oh wow.... You must give them alot of your money then (if they are calling you!) Ive never ever had a call from them lmao
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Dynamite Doll

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1752 on: 01 April 2020, 10:33:22 am »
Quote from: Gracious on 01 April 2020, 09:39:04 am
I was doing that too haha, but now its no longer working so Ive emailed Viva

Yep, its the same on all adverts. But there is a new banner now saying that there are offering free publication extensions!

What does that mean ? Publiction extenstion !!!
I don't have a paid advert as we are in Lockdown and not working. If there was no Locdown I would have advert up.
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Mirror

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1753 on: 01 April 2020, 11:33:52 am »
Quote from: Gracious on 01 April 2020, 10:14:20 am
Oh wow.... You must give them alot of your money then (if they are calling you!) Ive never ever had a call from them lmao

£15 or so once every 4-6 weeks  ;D

I pop up a basic ad plus website link for 7 days every so often  that is all.
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Gypsy

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #1754 on: 01 April 2020, 01:16:22 pm »
I've noticed the free banner too!  :o
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These days there are no Prince Charmings. A girl just has to be her own hero
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