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Author Topic: New Vivastreet posting rules (UK) and online focus group  (Read 715991 times)

KDB

  • Guest
Re: New Vivastreet posting rules (UK) and online focus group
« Reply #105 on: 28 July 2013, 08:32:32 pm »
I'm livid at them making my advert look like a joke!  :FF

Crazy indeed...
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Lady_Lust_XXX

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #106 on: 28 July 2013, 10:04:25 pm »
Ah right, as I didn't see your ad I cant comment.  Sorry to hear things didn't work out for you. I understand now.
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Beauty is nothing to do with having a pretty face.
It is about having a pretty mind, a pretty heart,
And most importantly a beautiful soul.

Vivastreet

  • Vivastreet
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  • Vivastreet
    • www.vivastreet.co.uk
Re: New Vivastreet posting rules (UK) and online focus group
« Reply #107 on: 29 July 2013, 09:33:01 am »
Quote from: KDB on 28 July 2013, 08:04:26 am
Is this some kind of joke?

Completely re-writing my profile with the "crazy" tagline: "star escort crazy" & "the lot e and then some"

Beyond livid.  :FF

Hi KDB, can you email me the details and your ad ID? Not sure what exactly you believe has happened but in the admin we can track all actions on an ad eg if someone internally (to the exact agent) or externally has changed your ad.

es@vivastreet.com

Thanks,

Peter
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For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

KDB

  • Guest
Re: New Vivastreet posting rules (UK) and online focus group
« Reply #108 on: 30 July 2013, 01:57:28 pm »
Quote from: Gemma_Cardiff on 12 July 2013, 06:53:29 pm
iv tried including my website however when they modify  they just take it out again, they also take out words and then my ad doesn't make sense, iv tried to modify again today however once again website and new wording just removed! any advice? Gem

Same here.  So frustrating! They even added "crazy" into my listing!  So not on.

 :FF
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strawberry

  • Guest
Re: New Vivastreet posting rules (UK) and online focus group
« Reply #109 on: 30 July 2013, 09:31:54 pm »
Quote from: KDB on 30 July 2013, 01:57:28 pm
Quote from: Gemma_Cardiff on 12 July 2013, 06:53:29 pm
iv tried including my website however when they modify  they just take it out again, they also take out words and then my ad doesn't make sense, iv tried to modify again today however once again website and new wording just removed! any advice? Gem

Same here.  So frustrating! They even added "crazy" into my listing!  So not on.

 :FF

Have you emailed Peter?He's usually very quick and eager to please.
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KDB

  • Guest
Re: New Vivastreet posting rules (UK) and online focus group
« Reply #110 on: 31 July 2013, 12:33:28 am »
Sure have...

Nothing; same website deletion & profile messing   :FF
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strawberry

  • Guest
Re: New Vivastreet posting rules (UK) and online focus group
« Reply #111 on: 31 July 2013, 05:43:43 am »
Quote from: KDB on 31 July 2013, 12:33:28 am
Sure have...

Nothing; same website deletion & profile messing   :FF

Did he reply and discuss it with you?
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amy

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #112 on: 31 July 2013, 07:01:42 am »
Just to add to what Strawberry said, can I remind members to use the email address/contact details supplied by the advertiser and not send them PMs via the forum? Since they can't send or reply to these, it'll get you about as far as a one wheeled skateboard.
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KDB

  • Guest
Re: New Vivastreet posting rules (UK) and online focus group
« Reply #113 on: 31 July 2013, 09:30:34 am »
Quote from: Strawberry on 31 July 2013, 05:43:43 am
Quote from: KDB on 31 July 2013, 12:33:28 am
Sure have...

Nothing; same website deletion & profile messing   :FF

Did he reply and discuss it with you?

Oh yes I got a very nice message that said: "No one should be changed your ad to remove links (as long as they go to your own website) and especially not adding in Derogatory wording, I am cc'ing in Phil the moderation team lead to investigate this for you. We will feedback as soon as we have any answer."


Then the next day:

"Hi, Thank you for posting your ad on Vivastreet.co.uk your ad contained text that is unsuitable for the website, it has been removed; but your ad was accepted Kind regards, Vivastreet team www.vivastreet.co.uk "

 :FF
« Last Edit: 31 July 2013, 09:34:35 am by KDB »
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Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #114 on: 31 July 2013, 09:49:42 am »
Quote from: KDB on 31 July 2013, 09:30:34 am
Quote from: Strawberry on 31 July 2013, 05:43:43 am
Quote from: KDB on 31 July 2013, 12:33:28 am
Sure have...

Nothing; same website deletion & profile messing   :FF

Did he reply and discuss it with you?

Oh yes I got a very nice message that said: "No one should be changed your ad to remove links (as long as they go to your own website) and especially not adding in Derogatory wording, I am cc'ing in Phil the moderation team lead to investigate this for you. We will feedback as soon as we have any answer."


Then the next day:

"Hi, Thank you for posting your ad on Vivastreet.co.uk your ad contained text that is unsuitable for the website, it has been removed; but your ad was accepted Kind regards, Vivastreet team www.vivastreet.co.uk "

 :FF

Hi KDB,

I have sent you an email directly, explaining you should have received an email from our CS team leader (Phil). Firstly your ad was not deleted and as a good will gesture we in fact upgraded it to our top package, secondly the link was removed due to the fact it contained the word b*tch which is on a flag list for the site. We had a discussion about this and agreed to allow the website link and this was then placed on your ad.

I just wanted to post this reply as we do aim to resolve any issues as quickly as possible , I do check the forum but for a quicker response please also send to the es@vivastreet.com as Amy and Strawberry mention.

Thank you,

Peter
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For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

KDB

  • Guest
Re: New Vivastreet posting rules (UK) and online focus group
« Reply #115 on: 31 July 2013, 09:53:06 am »
You guys are certainly quick once things go public that is for absolute sure!

Thank you very much for upgrading my profile - as ever - in moderation.  Is "Adult" now a dirty word?
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Vivastreet

  • Vivastreet
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  • Vivastreet
    • www.vivastreet.co.uk
Re: New Vivastreet posting rules (UK) and online focus group
« Reply #116 on: 31 July 2013, 10:08:43 am »
Quote from: KDB on 31 July 2013, 09:53:06 am
You guys are certainly quick once things go public that is for absolute sure!

Thank you very much for upgrading my profile - as ever - in moderation.  Is "Adult" now a dirty word?

Hi KDB, if you call our CS line our average answer time is normally less than a few mins and average email time is within 4 hours (between 8am-5pm). The es@ inbox has been created especially for Saafe user to report any issues raised on the forum.
I understand by engaging on this site we have to take peoples feedback good or bad, but we have certainly learnt a lot and are implementing and discussing all points raised to try and improve your experiences. Adult isn't a word that our filters block and I dont consider it a 'dirty' word.

Thanks,

Peter
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For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

India597

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #117 on: 02 October 2013, 08:59:05 pm »
Hi,

I have been trying to place a listing on Vivastreet, but they keep refusing the text in my ad. They edit it by deleting words so it doesnt make sense. Im not writing anything graphic, just the basic services i offer.

For example they deleted the words BBW, GFE, oral, sensual, sexy from what i wrote, but didnt replace them with anything, they published it, so it looked like i had no clue about grammer! I'm assuming its done automatically by a computer. I have re-written it 3 times but they still keep deleting the words. For first impressions it looks dreadful!

Its ?30 for the month, but if i cant write it as i like and sell myself how i like too, then it seems a waste of money. Its too late now as they have taken the money.

Has anyone else had this problem? Its under the Escort listing, so i dont understand why it is a problem if i use the words BBW, GFE, oral, sensual and sexy amongst others!

Thanks in advance  :FF
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amy

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #118 on: 02 October 2013, 09:03:35 pm »
India, I've moved this here so that Vivastreet can come and explain it if they want to (obviously they can't post in Q&A). There are also contact details posted elsewhere in this thread if you want to try ringing them in the morning :).

Quote from: India597 on 02 October 2013, 08:59:05 pm
it looked like i had no clue about grammer!

*cough* ;D
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Lady_Lust_XXX

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #119 on: 02 October 2013, 11:42:58 pm »
India, as far as I know, Vivastreet are like AW and don't allow all words that we want to use.

I know there are restrictions but I cant remember what they are if Im honest.  You can always modify tomorrow and see what happens though the restricted words will still remain the same.

You are lucky ?30 is all that you are paying for the month.  You must be in one of the quieter places.  Places like London can be ?100+ minimum a month and up in Scotland it is a minimum of ?40 per month.
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Beauty is nothing to do with having a pretty face.
It is about having a pretty mind, a pretty heart,
And most importantly a beautiful soul.
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