Dear Amy,
I understand what you are saying, and maybe we went the wrong way about asking people and should have asked at the interview, but we wanted to keep the interviews informal, brief and friendly, and thought that finding out information before would break the ice to a certain degree, we did not expect it to have a backlash on us, we wanted to approach our recruitment process differently, we were not 'fishing for personal data' as you put it, it was a genuine and pure intention to learn more about our employees.
It was not about where they have worked but more about the skills they have gained, if they had previously worked in customer focused environments and work with people on a daily basis, and this is because we want girls that are comfortable and are confident in meeting new people everyday and these previous roles I believe help with gaining skills that help engage clients.
Our agency is extremely professional and genuine, and I really appreciate the feedback on our recruitment process as it helps us to identify our flaws as a company and improve on our part.
I cannot stress enough though that our motives when asking for the personal information were not sinister, me and my business partner understand the dangers and the stresses of working in this industry and we did not want any one to feel offended or threatened by asking for this information, so I sincerely apologize.
Kind Regards,
Rebecca Le
With Perfect Company
Rebecca-le@withperfectcompany.co.uk