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Author Topic: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows  (Read 27140 times)

ClientEye

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #585 on: 15 December 2021, 09:51:07 am »
We will have a fuller explanation later but at the moment we are waiting on our server host to change a config file which we believe (at this point) is the root of the issue
Twitter @ClientEyeApp

HiddenTalents02

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #586 on: 15 December 2021, 11:17:18 am »
Mines seems to be working again, a bit slow loading but I’m able to see reports and such now :)

ClientEye

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #587 on: 15 December 2021, 11:27:27 am »
UPDATE:
Our android app and our iOS testflight app are back online, but on life support, so they may go down again.

We are monitoring further before attempting to enable iOS connections again.
Twitter @ClientEyeApp

Milf-glos

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #588 on: 15 December 2021, 11:34:32 am »
I think I’ll do the same.
Cos since posting an advert on VS I’ve come across some serious weirdos.

Glad it's not just me lol

ClientEye

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #589 on: 15 December 2021, 01:36:59 pm »
This is our long but detailed reason for the app failure over the past 16hrs.

At 7.46 pm yesterday our server went offline for 5 mins, during this downtime our iOS user's apps attempted to gain access and failed, these requests continued to repeatedly fail, when the server came back online the queue of requests had stacked up and caused a memory full issue on our server and it again crashed.

This cycle of events kept happening until we blocked all-access, to all apps, at approx 11 pm last night, we attempted to reset our servers without the traffic and it came back online but each time we allowed app access it crashed again due to the overwhelming requests (1000's of requests per second)

This morning we found that during the server reset operation a critical file that allows external connections to our server had defaulted to OFF and we could not switch it on, our server hosts did this for us and we were then able to allow Android and iOS Testflight access again, during this time we were able to see in our logs 1000's of attempted connections from our iOS users and had to wait until these calmed down a little before attempting iOS full access again, had we done it any earlier there was a chance the server would have crashed again.

At 1.05 pm today we allowed access to iOS users and were able to keep the server stable enough that it never crashed under the load. Thankfully the server is behaving and the issues have been resolved (fingers crossed)
Twitter @ClientEyeApp

VoluptuousCurves

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #590 on: 15 December 2021, 01:50:12 pm »
Thank you for the update.
And me, I am not a mess, I am a wilderness, yes
The undiscovered continent for you to undress

EnglishAmy40

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #591 on: 15 January 2022, 09:46:32 am »
My warnings from CE don't show up until about the 8th ring, is that normal please? It's just that before I'll answer I'll wait for the CE pop up and sometimes it only comes up on the last ring and I miss the call. Thank you.

English Green

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #592 on: 15 January 2022, 12:32:25 pm »
My warnings from CE don't show up until about the 8th ring, is that normal please? It's just that before I'll answer I'll wait for the CE pop up and sometimes it only comes up on the last ring and I miss the call. Thank you.

This happens to me all the time i end up calling them back as the report shows up when the call has ended.

EnglishAmy40

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #593 on: 15 January 2022, 12:56:58 pm »
This happens to me all the time i end up calling them back as the report shows up when the call has ended.

I'm glad it's not just me because I was thinking it might be my phone (being a glass half empty kind of person).

ClientEye

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #594 on: 16 January 2022, 08:44:51 am »
This happens to me all the time i end up calling them back as the report shows up when the call has ended.

I'm glad it's not just me because I was thinking it might be my phone (being a glass half empty kind of person).

This is an issue that was first seen about 2-3mths ago but we've always had issues replicating it so we can find what is causing it, it would be very helpful if you could both email us with the phone make/model, any software/firmware versions & if the phones are dual sim or not.

If we can replicate the issue in a device, we cant monitor it's connections to see where the delay is or whats stopping the connection with our servers.
Twitter @ClientEyeApp

EnglishAmy40

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #595 on: 16 January 2022, 09:00:23 am »
Hi CE. Will do that today, thank you.

Escortx

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #596 on: 22 January 2022, 07:24:58 am »
Does this all just not work the same with I phone? The number does not come up when someone calls or texts I have to search

ClientEye

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #597 on: 22 January 2022, 09:23:23 am »
Does this all just not work the same with I phone? The number does not come up when someone calls or texts I have to search

With ios our app will alert you to calls only, IF you have enabled the CE caller ID, IF the caller has been reported and IF they are not already stored by you as a contact.

iOS has a feature that enables some apps to act like a caller directory, when a call arrives the phone checks the normal stored contacts for a match or a block, if nothing is there it will then check any additional caller ID extension you have enabled, if nothing is there then no notification appears. Its a quirk of the iOS system. iOS also blocks any apps access to the SMS features so no app ( other than the ios default app) can check SMS messages.
Twitter @ClientEyeApp

Fannyrose

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #598 on: 25 January 2022, 01:58:36 pm »
I find Client Eye really good.

What I do is use client eye on my personal phone (Android). I go through my txts on work phone (Android), if someone sounds genuine, like they want a booking at such and such time for 30 mins etc, I send them a txt and say I'm just out at moment and don't have my diary. Give me 5 and I'll check my availability.

I then run their number through CE to check if they have any reports. If they have reports I just send them a msg saying sorry can't do that time, fully booked etc. Then save their number in my phone as CE and location for example CE John Glasgow, so I know not to take any bookings off them in the future. And I might put a note like CE dangerous or CE no show etc whatever the report(s) said.


V24

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #599 on: 25 January 2022, 02:36:53 pm »
With ios our app will alert you to calls only, IF you have enabled the CE caller ID, IF the caller has been reported and IF they are not already stored by you as a contact.

iOS has a feature that enables some apps to act like a caller directory, when a call arrives the phone checks the normal stored contacts for a match or a block, if nothing is there it will then check any additional caller ID extension you have enabled, if nothing is there then no notification appears. Its a quirk of the iOS system. iOS also blocks any apps access to the SMS features so no app ( other than the ios default app) can check SMS messages.


How do I enable the CE caller ID ?