My CE is all over the place. I get warnings of reports showing when they call and also added my own one today. But I can't read any of the reports and they don't show up in my contacts list. I've sent a support request.

PC, I think it's on the CE app page. Just Google them and scroll down their page and you should see it.

Most of the recent issues that have been mentioned in regards to not seeing reports have been due to an update we did 2 months ago.

The "Backend" testing update we did, restricted new installations from seeing report descriptions whilst still allowing report notifications to come through. The restriction cleared quite soon, once the user had built up a reporting or searching history, this was an attempt to stop clients being able to see any reports about themselves it never effected users who had already installed our apps. (Only new installations)

During the test of this update it has drastically reduced the ability for clients to see any reports on their numbers, HOWEVER it has also had an adverse effect on users with a new installs seeing the reports & believing the app to be broken so we will be removing or adapting this restriction next week.

We MAY be adapting to only showing report details to Verified users only, this has yet to be decided as we need to find an Auto way of doing it as it's physically not possible to verify 100's of accounts per day

My client eye app is completely freaking out right now? Wont load, just flipping between blank screen and loading “syncing” message.
I’ve uninstalled and reinstalled, tried the test flight version and that’s worse.
Can’t click on anything in the app, and obviously can’t check numbers !? Ehhhh

I've had the same problems today EveEveEve. Unfortunately I gave 2 time wasters the time of day because of it.

I’ve checked it on all my phones and it must be an app issue - hopefully it’s fixed soon!

We had a 4hr outage today, caused by an SSL security certificate expiring 3 mths prior to when it was due, this caused ALL apps to either flash, fail to start, unable to search or report. We contacted our web server hosts who said they were at fault for not updating the SSL expiry correctly. 

Quick note. On the latest (current?) version, notifications don't work on the HTC Desire 20. It doesn't crash the whole machine as my M8 HTC used to, and I can manually search no problem. But no pop ups for calls and texts. Have done all the permissions.

Working perfectly on my OnePlus 5 so I've reverted back to that handset. Send me a pm if you want any help with device testing on the HTC. I suspect its the proprietary HTC Sense interface which is causing difficulties.

Sorted mine. Thanks

The main thing is we can see they have reports even if can't read them. I think it's going through updates to stop punters downloading it, which is good.