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Author Topic: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows  (Read 160632 times)

ClientEye

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #195 on: 24 February 2020, 11:16:06 pm »
Yep was doing that with my iPhone until the app stopped working.

Recommendations for good phone to use with this app; it's that good I would like to get one to use with the full version.

Our test Android phone is a Samsung 6 Edge if that helps

English Green

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #196 on: 27 February 2020, 07:48:57 pm »
Hi Emma

Client eye is such a great tool only recently used it. I noticed there is reports on there from saafe. Can i ask does the app automatically grab past reports that are on here and National Ugly Mugs as i know client eye is new and just wondering if all 3 need to be searched separately?

ClientEye

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #197 on: 27 February 2020, 09:27:18 pm »
Hi Emma

Client eye is such a great tool only recently used it. I noticed there is reports on there from saafe. Can i ask does the app automatically grab past reports that are on here and National Ugly Mugs as i know client eye is new and just wondering if all 3 need to be searched separately?

Our system has been designed to allow us to manually add numbers, when a new saafe report is made i.e. for 071234567** we add it to our database and we have added the last 6 years worth of saafe reported numbers.

ClientEye can display reports if there is an EXACT number match on our database and also if there is a partial number match on saafe. We don't display the saafe description but direct users to search saafe for any possible matches & report descriptions.

NUM reported numbers are not public so we don't have access in order to do partial number match warnings.

We currently have 39,000 reports, so we have alot BUT it's better to be safe and check all reporting databases as each may give different results.

English Green

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #198 on: 27 February 2020, 09:48:53 pm »
Thanks Emma that is very useful to know. Thanks for getting back quick.

Ceciliaxxx

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #199 on: 07 March 2020, 11:55:26 pm »
Think this is a great app just wished more would report and also be more specific in reports sorry to say that be cautious when dealing..... doesn't tell me anything.
Enjoy life as long as you live, life too short for sorrows

EvelynWho

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #200 on: 08 March 2020, 09:11:44 am »
I think someone’s mentioned this previously but my eyes have gone blind to it : when I’ve got a contact saved they no longer have the tag line of “client eye report ..*” under their name/saved name in my phone log.
Do I need an updated version? Or is this just an ongoing issue ? Thanks xx

ClientEye

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #201 on: 08 March 2020, 10:45:23 am »
Think this is a great app just wished more would report and also be more specific in reports sorry to say that be cautious when dealing..... doesn't tell me anything.

Yes It would be best if everyone put in a description (Most do) but on those occassions when user's don't we place default text rather than having no text. The report type shown has been chosen by the user though so hopefully gives some indication of the report reason.


I think someone’s mentioned this previously but my eyes have gone blind to it : when I’ve got a contact saved they no longer have the tag line of “client eye report ..*” under their name/saved name in my phone log.
Do I need an updated version? Or is this just an ongoing issue ? Thanks xx

With IOS, when a number calls you your phone checks your phone contact list and if there is NO MATCH it then checks the ClientEye list ( its an IOS default process that cannot be changed ).

IF you then store a ClientEye reported number to your phone contact list ClientEye is no longer checked. ( Again an IOS default process we cannot change)

KirstyKiss

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #202 on: 12 March 2020, 11:32:24 am »
Emma, my Client Eye has stopped working with calls and I'm having to check numbers manually again. I've re downloaded the app with no success.

Any ideas?

ClientEye

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #203 on: 12 March 2020, 12:21:52 pm »
Emma, my Client Eye has stopped working with calls and I'm having to check numbers manually again. I've re downloaded the app with no success.

Any ideas?

Can you email me on contact@clienteye.app or DM on twitter so I can go through things better with you

ClientEye

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Android FULL Version 2.1 released on our website

This version has some important background database updates as we prepare for our future update of username and email reporting options.

All android users are advised to update to this newer version asap as our older FULL versions and all playstore LITE versions will soon not show report descriptions.

Emma x

TrueVoice

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #205 on: 18 June 2020, 08:11:56 pm »
Hi

I hope you are well.

I tried to download your new version but impossible to download.
When I go to your website, I press android download updated 17 June 2020 and the only thing I get is a blank page on my phone, it does not download.
When I try to send you a message from your site, I get redirected to a video and consequently can't leave a message.
So that is the reason I contact you from here.
I have a blackberry Android technology.
I tried the clienteyelite downloaded from my google store/play. It does download but not work properly so I am very worried.
Could you help me?

Thanks




ClientEye

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #206 on: 18 June 2020, 08:50:42 pm »
Hi

I hope you are well.

I tried to download your new version but impossible to download.
When I go to your website, I press android download updated 17 June 2020 and the only thing I get is a blank page on my phone, it does not download.
When I try to send you a message from your site, I get redirected to a video and consequently can't leave a message.
So that is the reason I contact you from here.
I have a blackberry Android technology.
I tried the clienteyelite downloaded from my google store/play. It does download but not work properly so I am very worried.
Could you help me?

Thanks

Thanks for pointing out the download address error, if you now refresh the page the link now directs correctly

RB1

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #207 on: 28 June 2020, 02:52:48 pm »
I love this App but it’s just so slow and constantly shuts down on my phones
I’ve ended up installing it on my personal phone so that I can check numbers
And in the list section where it list calls it’s not updated with the new calls
They will show in the text section but not in the list section

Mirror

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #208 on: 28 June 2020, 03:48:07 pm »
I love this App but it’s just so slow and constantly shuts down on my phones
I’ve ended up installing it on my personal phone so that I can check numbers
And in the list section where it list calls it’s not updated with the new calls
They will show in the text section but not in the list section

I use it in a similar way, several times in the last few weeks I have come off a call feeling I have been 'wrong' or overly harsh popped the number into CE and sure enough lots of TW, abusive reports. Obviously knew then I wasn't over reacting.

ClientEye

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Re: "Client Eye" free Reporting app for TW/Call-SMS Pest/Abusive/No Shows
« Reply #209 on: 30 June 2020, 09:57:24 pm »
I love this App but it’s just so slow and constantly shuts down on my phones
If you can email me or make contact via twitter or the support sections of our apps i'd love to go through this with you to track the issue

I’ve ended up installing it on my personal phone so that I can check numbers
And in the list section where it list calls it’s not updated with the new calls
They will show in the text section but not in the list section
List section updates upon app start ( in Android ) if the app is already open in the background the call list won't refresh unless you drag the page down to refresh the content