My friend's phone shows if a caller has a report against them but mine does not.
I have the full app, an android phone but I have to manually input numbers to see if there is a report.
Do others have this problem?
There are various reasons as to why notifications may not appear when a call arrives.
Any user using Android Lite, this feature is not available due to google restrictions
If using android FULL some newer phones use a slightly different call routing so CE is not triggered, our next FULL update (FEB '20) fixes this.
Any user using iOS the ensure you enable call blocking and identification for CE, Settings/Call blocking & Identification/ Enable Client Eye option
Yes I do. I think it's because I have another number app (Mr Number) on my phone. So I have to open the CE app and check each number. Bit of a pain in the bum, but I not deleting my other app.
Mr Number and Truecaller when installing change the phones DEFAULT call handler so CE never sees the call coming in, it's looking at the normal android default call handler, if either of these is installed CE will be limited to manually checking only.
I used to have a call blocker app but since my phone can block numbers and texts, I deleted the app.
It's annoying as you don't know a real TW until after the appointment is made (gut instinct and screening aside).
Your correct, timewasters only become timewasters to you after an appointment has been made, CE displays if the client has any previous history so you're better informed, it's ultimately your decision.