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Author Topic: New Vivastreet posting rules (UK) and online focus group  (Read 564566 times)

Karena

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #2145 on: 18 March 2024, 07:57:21 pm »
I think "nipples and breasts" will be the problem.  viva street blocks the mention of physical and sexual things in ads.

Hi Greta. No, I was answering saying what's on my advert that VS allows. I advertise sporadically with them, the last time a few weeks ago and had no issues getting my advert published.

Boudoir

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #2146 on: 18 March 2024, 08:56:27 pm »
I've had my VS ad running for 2 years 3 months, paying £12.99 per week for it and with exactly the same wording in the text box i.e. a summary of me and what I'm about re Outcalls vs Incalls. I've always also had a summary list of incall locations, dates and booking times in the text box that I update twice a week.

Out of the blue today I've had an email from VS saying my ad has been rejected based on the info I've provided:

Reasons for rejection:

Your ad description goes against our posting guidelines
Your advert contains content that relates to:Sexual act.Violence.Unprotected sex.Keyword stuffing.We do not allow "keyword stuffing" so if you have added multiple locations or listed other search terms in your description your ad will be removed.


There's zero reference to body parts, sexual acts, violence or unprotected sex in my blurb so I can only assume I've sinned because of 'Keyword stuffing'. So it seems that as of today they've either just noticed or decided they don't like me showing where and when clients can book incalls. Bonkers.

VS will be the first thing I ditch when my new website is up and running next month.

Tina-W

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #2147 on: 20 March 2024, 04:39:45 pm »
Hello all, we appreciate your feedback and we apologise for the inconvenience caused.
If you’re having issues with your account or your ad, we can discuss aspects of individual account decisions via our Customer Service team.
With regards to other users using fake images, if you suspect this to be the case you can report these ads with any evidence you have via our Customer Service team or using the ‘Report this ad’ button on every advert.

Thank you,
The Vivastreet team

It would help if you would give money back when you decide an advert fails to meet your guidelines or as least tell us what we've done wrong so it can be fixed

I would strongly recommend not using Vivastreet as it has the most unhelpful Customer Support team imaginable

I've just spent £120 placing a featured Advert and it was live for less than 30 minutes before being pulled down and I can't get any money back nor will they tell me what is wrong with the advert
AVOID VIVASTREET IS  MY ADVICE

MissBetty

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #2148 on: 20 March 2024, 06:06:45 pm »
It would help if you would give money back when you decide an advert fails to meet your guidelines or as least tell us what we've done wrong so it can be fixed

I would strongly recommend not using Vivastreet as it has the most unhelpful Customer Support team imaginable

I've just spent £120 placing a featured Advert and it was live for less than 30 minutes before being pulled down and I can't get any money back nor will they tell me what is wrong with the advert
AVOID VIVASTREET IS  MY ADVICE

Can you do a chargeback with bank?   

ladyofthemansion

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #2149 on: 21 March 2024, 09:06:19 am »
Can you do a chargeback with bank?   

I would if that happened to me.
I'm glad I got all the Cynthia Payne books before the prices rocked to sky high.

Sweetbunny666

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #2150 on: 22 March 2024, 03:29:14 pm »
 Clearly there system is failing and it seems they do not care.I did a test where I used an online paraphrase tool and paraphrased an ad description that was live using a new phone number and new photos. Again it got banned after only 15 minutes.

So it seems that it is not the description that is the issue. I am thinking it is either an automated bot that deletes the ad or the moderation staff are deliberately deleting ads which doesn’t really make sense from a business point of view. Either way it’s a shit service and they need to rectify it.