Stupidly I went to the hospital before I read the updates. I went a few days ago, and the quality of the service has decreased considerably so i decided i will not go there again.
I should have listened to my instinct but i didnt. I tried the numbers given here to make an appointment but the phones are never picked up. Warning sign i ignored. Then i went online to book a slot, none was available for the whole of july. Thought strange, i tried to call again. Another warning sign i ignored. Anyways i went for a walk in.
I arrived 11:05am, had to get a ticket and wait, i wanted a full check as i had some itching which counts as symptom. This is different from the check&go as that one is for no symptoms. So i sat and was waiting to be called to the reception. I was called at 11:32! I got checked in and i was told to go to tha waiting room where my clinic number will be called. Okay. I was called at 13:47!! By this time i ate all the chocolates from the hidden places of my bag. As i gave my working details to the hospital and have used it for years, i even forgot some details i gave. The nurse who was trying to take my blood started questioning and i said you know, I am a working girl and some details i forgot what i gave but if thats my clinic number and my working name matches then thats me. She almost got shocked that i am not a normal woman, sha didnt say anything but her expression said it all. Then while she tried to find my vein she started questioning whether the job is good, if its lucrative.. i felt uncomfortable as even though the questions are no offensive she clearly didnot know anything about it and i felt unnormal, which i never experienced at this clinic before.
Then i met Sonia, another nurse who recognized me and said oh I know you, you used to see Nora before! I said yes. She was superb and no questions asked, aprt from how i was and she was genuinely caring. She said the service sadly has gone. Anyways, i got my result by 14:17, at which point i thought i could have done so much else with my time, i could nt believe they wasted i had to spend more then 3hrs for a simple check up.