If he failed to confirm, is he a timewaster or did he just get busy on the day? Isn't the whole point of the confirmation to check that you *both* want to go ahead on the day? So if one of you doesn't confirm, the other can then get on with making alternative arrangements for themselves without too much bother?
To be honest, if he paid you a ?100 deposit and didn't actually waste any of your time - cos it's not like he confirmed and then vanished - I really don't think he comes under even the slightest sort of "bad client" heading?
In fact... could you give him my number?
Sorry - back on a serious note: If you're using a confirmation system like ours (sounds like it's the same one I use because I do believe I nicked it from you years ago - I owe you a huge thanks there!) then the appointment isn't confirmed until, well, it's confirmed. So a timewaster can't actually waste your time unless he confirms and
then disappears, right?
Apologies for my pickiness here but I just don't see what this guy did wrong? If I'm missing something key, explain and I'll remove my post. Otherwise, I'll have to remove the whole thread because both warnings sections are for serious trouble-makers or worse only.