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Author Topic: What to say to a client you don’t want to see  (Read 2433 times)

Brighton38

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What to say to a client you don’t want to see
« on: 12 September 2023, 11:31:46 am »
So a client [removed] emailed about a booking weeks ago. Was all organised over email so did not have his number to screen until 3 hours before booking. Found report [removed] saying he had switched and became rough and aggressive. I had a bad feeling about him despite positive feedback on AW. He’s sent about 50 emails all for a 30 min booking and felt harassing. Anyway, as soon as I saw the report of aggression I cancelled him using the excuse of having Covid as did not know what else to say. He paid a deposit and I have offered to return it although the constant back and forth emailing everyday for two weeks has been a lot of work!
How would you have dealt with this?



[off topic content removed]
« Last Edit: 12 September 2023, 11:43:27 am by amy »

amy

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Re: What to say to a client you don’t want to see
« Reply #1 on: 12 September 2023, 11:49:37 am »
I don't use the AW messaging or booking systems and I do my own screening, so I would have had no idea about the feedback. This

I had a bad feeling about him despite positive feedback on AW. He’s sent about 50 emails all for a 30 min booking and felt harassing.

would be more than enough to get him cancelled (and I would return the deposit if I had taken one, then blocked the number). And be chuffed with yourself that your instincts are working perfectly! :)

Mirror

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Re: What to say to a client you don’t want to see
« Reply #2 on: 12 September 2023, 11:54:14 am »
So a client [removed] emailed about a booking weeks ago. Was all organised over email so did not have his number to screen until 3 hours before booking. Found report [removed] saying he had switched and became rough and aggressive. I had a bad feeling about him despite positive feedback on AW. He’s sent about 50 emails all for a 30 min booking and felt harassing. Anyway, as soon as I saw the report of aggression I cancelled him using the excuse of having Covid as did not know what else to say. He paid a deposit and I have offered to return it although the constant back and forth emailing everyday for two weeks has been a lot of work!
How would you have dealt with this?



[off topic content removed]

I would have been flagging up the 50 emails, the back and forth then taking action. Like Amy for many reasons I prefer phone contact as soon as possible and my booking requirements encourage phone contact sooner rather than last minute.

Brighton38

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Re: What to say to a client you don’t want to see
« Reply #3 on: 12 September 2023, 11:58:37 am »
Thanks guys. Yeah I’m normally pretty good with screening. But this guy wanted to keep to email for discretion and the positive feedback hoodwinked me! As the booking was confirmed although I’ve deleted it now, he will probably leave me bad feedback. I wish we could be honest and say I’m not seeing you due to report of aggression etc but that potentially puts the reporter at risk.

amy

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Re: What to say to a client you don’t want to see
« Reply #4 on: 12 September 2023, 12:01:41 pm »
Don't worry! If nothing else it's always a good time to be reminded that AW feedback is bollocks, and most sensible punters know that too :)

For what it's worth though, if you delete the booking form then you can't leave him feedback (AFAIK) so even if you've cancelled it's worth keeping it.

KathySurreyEscort

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Re: What to say to a client you don’t want to see
« Reply #5 on: 19 September 2023, 10:04:52 pm »
I am currently fully booked for 2 weeks. I am currently not accepting new clients .