I applaud you for telling a client he has hygiene issues and I know we should all be comfortable with telling them of this problem but I have always thought the one thing to anger a man more than anything is to be told he is not clean enough. An angry rejected client is a potentially dangerous one. Only one man has had an email from me explaining his lack of hygiene and he expressed his apologies so after his repeated pleas for another chance I gave him one and he was no fresher or cleaner than before. He kept trying to book me but I ignored and he has hopefully given up now.
Currently though I have another one who despite my stating clearly I would not see him again he continues to text me hoping I will respond. I don't and will never again reply.
A dangerous person is a dangerous person, and I won't hesitate to explain why I can't accept another booking. Most people are fine, they understand some even change.
It wasn't cleanliness as such it was the worst tobacco mouth I've ever come across. It was all over his hands, and his level of smoking had seriously affected his health - so he wasn't oblivious. I couldn't kiss him again, and told him that.
He also had neglected his health in other ways with scary side effects.
I'd rather be upfront than dodge it, plus later found he'd messed me and others around for years so my instinct was absolutely right. He continued with the games on different numbers, so I've been in touch with the police who were incredibly interested in all the info I could provide.
Clients get the constructive truth from me.