Hey girls, I had a client come the other night and he said when he arrived could he transfer. I begrudgingly said yes. He handed me his phone and I put in the bank details and it never came through. The next morning he sent me a video recording of him on the phone with his bank and the customer service person read out my account number with one digit wrong.
What do I do? He claims it was my mistake and that i owe him the money but I believe he needs to do a chargeback with his bank because all the other numbers and name are correct. I offered to send an email to his banks customer services with my details on. He says he doesn’t want the stress and that I need to pay him. He sent me a screenshot of my old car on gov vehicle tax checker he said he found with my details and said he’s getting his money back off me one way or another.

My position is that he needs to go through his bank. I’m sorry in advance this is scrambled I’m just trying to move house and I don’t have a spare £160 but I feel guilty and bad and stressed grrrr.

How I’ve read it is you’ve had a booking with him but the money hasn’t reached your bank yet (because of the wrong digit) and he wants you to refund him? Even though you haven’t received the money OR the payment didn’t go through and you didn’t end up letting him stay? Sorry just got a bit confused.

One for Warnings - you have been thoroughly scammed.

I'd bet whatever you entered the details into his phone was not, in fact, a genuine bank website / app.

Having got a free service, he now wants you to pay him...

If it's a genuine mistake and you ballsed up the account number the money won't go through and will be pinged back to him automatically. Banks won't accept a transfer if the details are wrong.

You can't 'refund' him because he hasn't paid you - how would you even know the 'bank employee' was real? I call bollocks.

Yes this is what I was trying to say to him, surely they would of held and then sent the money back to him as I entered my correct name sort code and then account number with one digit wrong…I just felt a bit overwhelmed this morning I won’t pay him

A scam.

What sensible person would let any other person into their genuine bank account app? Imagine telling the bank 'Logged into my bank account app, I gave my phone to a stranger to set up the transfer'

Plus I would never use a client's device it's for him to set up the bank transfer, then he can't blame anyone else. I do know what it's like though start of the booking faced with bank transfer, which is why I say transfer must arrive viewable in my banking app no later than 2 hour prior. I had ten minutes of my time wasted seeking enough phone signal to log into my banking app when this happened outcall recently. I don't even trust the app alert I have to log in, see it in the account.

He sent me a screenshot of my old car on gov vehicle tax checker he said he found with my details and said he’s getting his money back off me one way or another

In addition to the scam element of the whole thing, this re your car is very sinister, a blackmail threat imho.

The police usually need serious prodding to care about obtaining services by deception - what he tried here and will inevitably have tried / succeeded with others before - but they do tend to be very interested in blackmail.

If you don't want to report it directly, see if there's a sex work project near you that will.

If somebody wishes to do a bank transfer l require 10 of it before they come in so it’s set up.

This did occur to me, if a new transfer 2-step verification is usually required. Any new client of mine will have already paid a deposit by transfer, but I still had the signal issues and I won't connect to a client's Wi-Fi. When accepting first or second booking I send a confirmation text, or email wording of which includes £××× 'balance to pay cash on arrival'.