If they want to leave early that's up to them, but they booked an hour and that's what they'll be paying for since that's the time I set aside for them. If they don't want to pay then they can leave immediately, and they'll be blocked - ditto if they cut it short because they were late.

It's the same principle as anything else - if I booked an hour long piano lesson, or a yoga class, or a cinema ticket and then had to leave halfway through for whatever reason I'd still have to pay for them, and rightly so because the universe doesn't revolve around me .

Maybe I should be more strict about this, although I feel I'd rather take some of their money than be left with nothing.

If they're late though, they can still pay in full or get lost.

I've set time aside and likely turned others away.

Occasionally I've refunded to the minimum or rounded down all but I think one then proceeded to be awful on their next contact. One even came back to rob me. 

I have had this a couple of times and i hate it. I try and insist they pay the full rate as it's unfair but one i remember said he only had the half hour as was going to walk without compensating me and i already lost 2 bookings because of the scumbag so i did it but he got a real basic service with no enthusiasm. It's very disrespectful.

Even worse when they are late and they think they can change it so they get the full time. I had a argument with one as he was 20 mins late for a hour booking and said he wants to change to half hour as he has lost 20 mins we got into argument as he said no way am i paying for a hour if i get 35 mins etc he had a attitude so i told him to get out. Obviously the prick don't understand it's a business and normal businesses you get less time if late thing is if i had nobody straight after i don't mind making up a extra 10 or 15 mins if there nice and told me there running late but ones like this are just rude.

Yeah. Sucks for you, doesn’t it? Well, I was expecting a lot more $$. You were expecting a lot more sex. Looks like neither of us is getting what we wanted today. *Crosses arms.*

Hahah love that response actually. Stealing that one 😂 Thankyou for the replies!

Need to be more confident in my approach for sure! It’s just always nice to know others would have the same or similar responses to such a situation,
Xx

I'm so bad at this. I always think well some money is better than none, plus I worry that they will get annoyed and cause trouble with hotel reception.

In general, I don't think this would bother me too much if it seemed like there was a genuine reason, but if I didn't like the look of them it would be a good excuse to get rid of them.