Hello everyone, just a quick question - pretty much what the subject says - I charge £20 extra for CIM, a client asked if he could book for 15 min BJ then asked whether CIM was included, I explained it was extra, he tried the whole ‘go on please do it for me’, I maintained a firm no and he said he wouldn’t be able to afford it and would have to leave it. Am I being unreasonable or should I include it within 15 min? Thank uuu xxx