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Author Topic: Eros guide London?  (Read 8304 times)

ana30

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Re: Eros guide London?
« Reply #30 on: 08 May 2018, 05:34:35 pm »
Does anyone know the turnaround for the eros guide for posting you ad? god i payed them fekcing ages ago and my ad is sill not up. They're not answering calls either  :FF :FF
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Treetop

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Re: Eros guide London?
« Reply #31 on: 08 May 2018, 06:04:19 pm »
It's been 3 weeks since my money for a new ad went out, I assume they have stopped because of their situation/rumours floating around on Twitter etc. I'm trying to get a refund but no luck so far,  there are so many of us with this issue atm.
 Anyone has the solution to the Eros issues I would also love to know.
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K212

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Re: Eros guide London?
« Reply #32 on: 08 May 2018, 06:15:32 pm »
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« Last Edit: 20 May 2018, 09:00:41 am by xxxxA »
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ana30

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Re: Eros guide London?
« Reply #33 on: 08 May 2018, 06:16:51 pm »
Quote from: Treetop on 08 May 2018, 06:04:19 pm
It's been 3 weeks since my money for a new ad went out, I assume they have stopped because of their situation/rumours floating around on Twitter etc. I'm trying to get a refund but no luck so far,  there are so many of us with this issue atm.
 Anyone has the solution to the Eros issues I would also love to know.

3 weeks!! are you  kidding???   :FF :FF
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ana30

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Re: Eros guide London?
« Reply #34 on: 08 May 2018, 06:19:33 pm »
Quote from: Treetop on 08 May 2018, 06:04:19 pm
It's been 3 weeks since my money for a new ad went out, I assume they have stopped because of their situation/rumours floating around on Twitter etc. I'm trying to get a refund but no luck so far,  there are so many of us with this issue atm.
 Anyone has the solution to the Eros issues I would also love to know.

they may have stopped but they keep taking our money!! However.. i don't believe they have stopped because of rumours, maybe they're just overwhelmed? they're not picking up the phone and have this message stating they're too busy dealing with new entries. wtf? how about hiring more people????
« Last Edit: 08 May 2018, 06:25:12 pm by Ana30 »
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ana30

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Re: Eros guide London?
« Reply #35 on: 08 May 2018, 06:32:40 pm »
in any case the eros guide in New York has gone from 120 escorts to 375 in one month so i guess eros is concentrating on the US section?

wtf .
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K212

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Re: Eros guide London?
« Reply #36 on: 08 May 2018, 06:36:11 pm »
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« Last Edit: 20 May 2018, 09:00:24 am by xxxxA »
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ana30

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Re: Eros guide London?
« Reply #37 on: 08 May 2018, 07:01:53 pm »
Quote from: xxxxA on 08 May 2018, 06:36:11 pm
From what I've heard they're not accepting non US residents to advertise any longer due to Fosta Sesta thing they've got going on.

But they are accepting ads in europe.,plus the new york section is full of foreign new girls advertising. I'm a fully legal alien here (and my passport proves it) working in the UK (not the US) so don't think that's the case tbh.
« Last Edit: 08 May 2018, 07:06:24 pm by Ana30 »
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Treetop

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Re: Eros guide London?
« Reply #38 on: 08 May 2018, 07:34:14 pm »
Quote from: Ana30 on 08 May 2018, 06:19:33 pm
they may have stopped but they keep taking our money!! However.. i don't believe they have stopped because of rumours, maybe they're just overwhelmed? they're not picking up the phone and have this message stating they're too busy dealing with new entries. wtf? how about hiring more people????
Agreed! If they're so inundated with new US advertisers in the wake of sesta and ter/bp issues maybe hire some more staff. The ads are not cheap and their customer service has been almost non existent recently. imo they should not be taking the money if they can't handle the work load. Overwhelmed or not they need to close London until they have the resources and stop taking money until they can process everyone. I'd settle for a refund at this point.
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K212

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Re: Eros guide London?
« Reply #39 on: 08 May 2018, 07:44:52 pm »
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« Last Edit: 20 May 2018, 09:00:02 am by xxxxA »
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ana30

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Re: Eros guide London?
« Reply #40 on: 08 May 2018, 08:01:13 pm »
Quote from: xxxxA on 08 May 2018, 07:44:52 pm
Like I said earlier. Just cancel the payment through whatever card you used. And get refunded that way?

payment already went through so i can't cancel it. ???
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sourgrapes

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Re: Eros guide London?
« Reply #41 on: 08 May 2018, 08:51:25 pm »
Not sure they're finding it easy to get staff at the moment. The feeling mey be they're on borrowed time, and nobody wants to get caught up in the next Homeland Security raid. I'd bear with them.
I'm a long standing advertiser, and although all they need to do is hit a button to renew my existing ad once payment has gone through, it still takes a couple of days.
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Leanna

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Re: Eros guide London?
« Reply #42 on: 08 May 2018, 10:27:04 pm »
Well, I can't seem to get past the 'age statement' page. I too am a long standing advertiser and normally every month I just log on and renew my ad. I make the payment and my ad goes back online within a few hours.

Before, I would just tick both the 'over 18yrs' box and the 'terms and conditions' box and then I can proceed to the payment page. Now, even after ticking both boxes, it doesn't let me go any further.

I am hoping that I don't have to upload my passport, as I don't want to do that. I'm in my thirties and advertise as that age, so age verification is not necessary  (me thinks)

Is anyone else having the same problems or is it just me. I have tried emailing them a few times,but I've yet to hear back. Don't really know what to do now.
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ana30

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Re: Eros guide London?
« Reply #43 on: 08 May 2018, 10:37:55 pm »
Quote from: Leanna on 08 May 2018, 10:27:04 pm
Well, I can't seem to get past the 'age statement' page. I too am a long standing advertiser and normally every month I just log on and renew my ad. I make the payment and my ad goes back online within a few hours.

Before, I would just tick both the 'over 18yrs' box and the 'terms and conditions' box and then I can proceed to the payment page. Now, even after ticking both boxes, it doesn't let me go any further.

I am hoping that I don't have to upload my passport, as I don't want to do that. I'm in my thirties and advertise as that age, so age verification is not necessary  (me thinks)

Is anyone else having the same problems or is it just me. I have tried emailing them a few times,but I've yet to hear back. Don't really know what to do now.

I believe you need to upload some form of documentation otherwise it's a no-no for them. I'm surprised you gotten away with not uploading ID as this has been going on for years?. They just want to verify you are over 18, whatever age you say you are in your ad (26, 34 or 40) they don't care. I believe in normal circumnstances you would have called them and ask what to do but because of the crazy stuation they are in now they don;t have a customer service.
« Last Edit: 08 May 2018, 10:46:21 pm by Ana30 »
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sourgrapes

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Re: Eros guide London?
« Reply #44 on: 09 May 2018, 09:09:35 am »
Well, I've just had the email saying my ad is about to expire, so I renewed. See how long before they process it.

Update: Ok, it took just one day to renew my ad. No complaint at all.
« Last Edit: 10 May 2018, 07:58:20 pm by sourgrapes »
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