My mates were using my phone
It's a shared workphone
Just bought this phone last week
All heard when I've asked about the previous let downs.
I have a system to remember numbers and email addresses so I have a basic history, and yes I'll mention it if it's relevant.
Some will be honest, will admit to nerves or being a plonker, I have had some actually then book - and because I take deposits that's fine. When I didn't I would give second chances, but not a 3rd unless they paid a deposit.