Miss Wolf I am with you on this one. Some clients have days at work which can mean their meetings etc can be altered at short notice and rather than cancel the booking they ask to make it a shorter one. I have even done this myself once when my personal life threw up an unexpected reason to get away earlier than planned and my client was happy to spend a shorter time with me. Swings and roundabouts?

If they change the booking length when they turn up i think it's bad and i would not do that with my chiro booking or when i book a massage in a hotel spa and expect them to refund me or just accept it. I don't think many people would.

I think personally men in this industry try it on more because they don't take what we do seriously as a job and that it's our living and not a game. Whatever reason they have whether it's a lie or truth they should still stick with the the agreement.

I had a client turn up late and he booked for a hour but when he came in he said as i got here late i won't stay for the hour and just handed me half a hour's money. I was fuming and i tried to say that's not fair but i suspect he was worried he would not get his full hour so made sure he only paid for what he actually got. I decided as i was so angry i would just take the 30 min fee but i was not my usual friendly self in the booking with him and gave a really basic service on purpose, considering he was in such a rush to reduce it down to 30 mins he kept trying to tell me to slow down as he never wanted to come too quick which i ignored.

I just think it boils down to a lack of respect for the job itself so they think they can mess our income about.

To point out i think the issue is them changing the booking agreement when they arrive, that is the issue for me. If they did it before turning up and asked if they could do less time i think that is more fair.

Yesterday, I accepted my last booking at 9 pm for 30 nin(I usually in not take any bookings after 8.30) but he paid in advance in full, so I accepted. He was in late like 13 min, so well, I only spent like 20 min. I don't want to spend my time waiting. If you book with few hours in advance and you are late, it is in your time( of course, not officially, but I make sure that my time is my time)

I was wondering what other ladies do
When a client books 2 hour then arrives and says we will do one hour and then see how we get on

I had a client who booked two hours when he arrived he gave me a hour and said “ he will maybe@ extend which he didn’t.

I had turned work away for the two hour he had booked.
Was wondering if anybody has similar experiences?

I'd get this occasionally but I'd say I can only offer you hour as I have client afterwards so you need to make a decision on how long you'd like your visit for while talking on the phone .some a
re indecisive .
If they turned up and I'd have no one after they wanted to ext their visit no problem.
Those who cut their time down when arriving I just take the money get on with the booking. I might then message back Someone who might have wanted to visit earlier see if they were interested in still coming as the current booking was cut short

On the two occasions this has happened with me in over 13 years I have accepted the smaller fee but made damn sure they didn't get a second more than the 30 minutes.

If they change from an hour to 30 min l will see them if it’s quiet but will make sure they gone in 15 min lol.