SAAFE forum
General Category => Questions and Answers => Topic started by: Brown Eyed Girl on 13 February 2013, 11:46:14 pm
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For the past few weeks I?ve been torturing myself trying to do an Etiquette Section for my site.
I want to put 5 things I expect from the customer and 5 things they can expect from me.
The reason it is taking so bloody long is because despite numerous attempts, I just can?t seem to find the right words and I don?t want to come across as an idiot. I?m also really struggling to get the tone right (I hate rants and orders etc). I?m on the NINTH(!) draft of the page and I still don?t think it?s good enough to be published.
Also I can?t think what my obligations should be. So far I?ve included the right to expect absolute discretion from me and the fact I?m generous with time. So I need three more good ones!
For those of you who address etiquette in your advertising, what things do you ask for and expect in return?
Thanks xxx
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Also I can�t think what my obligations should be. So far I�ve included the right to expect absolute discretion from me and the fact I�m generous with time. So I need three more good ones!
Cleanliness, punctuality, respect, hospitality, excitement, friendliness and prim come to my mind (?). ;D
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Also I can�t think what my obligations should be. So far I�ve included the right to expect absolute discretion from me and the fact I�m generous with time. So I need three more good ones!
Cleanliness, punctuality, respect, hospitality, excitement, friendliness and prim come to my mind (?). ;D
I think friendliness is a good one to emphasise...two more needed please ;D
First five go without saying and I can't always promise to be prim! LOL
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I think friendliness is a good one to emphasise...two more needed please
Well groomed, welcoming, honest, understanding, open minded, politeness and fun. ;D (I should start charging you for this lol!)
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I think friendliness is a good one to emphasise...two more needed please
Well groomed, welcoming, honest, understanding, open minded, politeness and fun. ;D (I should start charging you for this lol!)
Yay! Well groomed has been added to the list. One to go!
Keep talking Madam, happy to get the cheque book out!
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Reliability, total dedication, warmth and safety (here, you can send me the check by mail ;D)
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Safety?! Ummm how do I say politely and eloquently "I promise not to stab or kill you during our time together?"
Or have I got the wrong end of the stick?
You are very good though Ana with suggestions, I will send you a cheque along with a tip, if you agree to critique the final version!
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By safety I meant: "I provide a 100% safe environment" (meaning: Your client will be safe at your place because a) you don't have a gang of Albanian guys playing poker in the next room lol -I swear to god a client once told me this happened to him- b) your place is not in a dodgy area, or council estate, c) You don't have a pimp d) You're not involved in any ilegal activities whatsoever or e) You don't have a hungry rottweiller with a penchant for horny men in the living room lol! (I think you should put this last one in your website. It's a great selling " line" ;D
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Hmmm, I see what you?re trying to get at but I don?t like talking about that sort of thing in public. You never know a proper whacko could read that and think ?great she?ll be on her own?
Obviously I have security procedures in place but again I don?t think it?s best to harp on about that. Sorry I am difficult!
So, still need one more...
Any ideas about what I should list for the guys?
So far I have; a) to have read the basics on my site before contacting me b)to follow my confirmation procedure c) to arrive on time or inform me of delays d) respect the services I offer and those that I don?t and e) I don?t like being called babe!!! so please call me Alisha lol
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I have an etiquette section but its all about their responsibilities, not mine (my feeling is thats covered elsewhere & you shouldn't have to swear on a bible that your place is discreet, you are on your own, there are no huge guys waiting to mug people etc etc)
I have 3 sections - one covering behaviour in the run up to the booking, one for during the booking and a list of unacceptable behaviours that would mean the booking was terminated immediately.
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@Nameless - So what kind of things do you ask for?
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Well a lot of them are basics which I'm sure you have covered already ie. how to book, about showing respect, about letting me know if they are running late.
I ask that they read my profile and make sure my Likes are compatible with theirs; as to behaviours I wouldn't tolerate examples are - arriving inebriated/under influence of drugs, behaving in a threatening/aggressive manner.
You get the gist.
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I have client guidelines on my profile which incoporates what they expect from me and what id expect from them. and also that i offer a discreet professional service. that the premisies are clean, safe & private.
I also state that i have 24 hr security should i ever need it.
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no boundary pushers lol
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I was looking at a 'high class' site the other day and the only thing it had in the etiquette section was "don't be an arse".
C'mon Alisha, keep it simple!
Ha ha! :D
I'm at the stage now where I feel like throwing my lappy out of the window but I'm not one to start a project and not complete it. I shall soldier on...
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I'm of the mindset that the clients I see know how to behave and would do all of the things on the etiquette page anyway. The clients who are in desperate need of a good old read of an etiquette section are precisely the type of clients who don't read websites and details so you end up in a paradoxical predicament!
Yes I hear you, but bear in mind different girls allow different things, some girls for example will got out and drink heavily with a client, or don't mind if guys do drugs.
As you know guys are easily confused and I know many have said to me they appreciate that its all clearly laid out, what my boundaries are in terms of behaviour. That being said, these are decent guys to start with.
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I'm of the mindset that the clients I see know how to behave and would do all of the things on the etiquette page anyway. The clients who are in desperate need of a good old read of an etiquette section are precisely the type of clients who don't read websites and details so you end up in a paradoxical predicament!
Yes I hear you, but bear in mind different girls allow different things, some girls for example will got out and drink heavily with a client, or don't mind if guys do drugs.
As you know guys are easily confused and I know many have said to me they appreciate that its all clearly laid out, what my boundaries are in terms of behaviour. That being said, these are decent guys to start with.
Exactly. We all work so differently, have such varying boundaries, it?s no wonder guys can get confused. I just want guys to know my rules, and if they don?t play by them, well they can?t moan I wasn't clear and upfront about them!
Definitely a tough subject to tackle in your marketing, if you want to do it well and still get the guys to pick up the phone after having read it.
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Hey Alisha
I dont think your problems here are to do with etiquette, they're more to do with the construct of 'Five + Five' that you set for yourself :)
Your site is gorgeous and from the way it's written I think a lot is made clear about the standards of behaviour that you expect and what you offer. If you've written down all of the 'rules' that apply to both you and your Clients and they dont add up to five each then all you need to do is change the title of the page!
I think you're making it un-necessarily hard on yourself by trying to think of that exact number and you run the risk of including something not really required and trivialising the article, or missing out on something important, just because you started out wanting 5+5.
If you come up with 6 'rules' for the Clients and 4 for you then just call it '10 rules' - I'm sure your Clients will e charmed to see that not ALL the rules are for them and that you set yourself high standards too.
Just my take on things - not sure if it helps or not? :)
R xx
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This post reminded me I had to update my etiquette page, of course after an hour of hard work did I not lose my internet connection just as I was about to save it. :FF
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I have just had a brain wave!!! Can?t believe I didn?t think of it earlier. Think Rooby is right, I?m making things far more complicated than they need to be.
So, I?m going to tackle the whole sticky topic with a paragraph in FAQ page. I?ll set the question as ?is there anybody you won?t see?? and launch into client expectations. I?ll then do a second question along the same lines ?I?m new/ nervous what should I expect? and say a bit about what do expect from me. I think that will balance it out and not make it all one-sided.
Thanks for the ideas everyone x