This is something thats been bugging me too!
I let them cum twice if they actually CAN but bookings end up going over.
If its by 5 minutes I don't mind but anything more and I start getting peed off!
A client wanted an hour then changed his mind to half hour and at 25 minutes he wanted to come again I said not enough time you'll have to pay extra so he gave me an extra 30 to stay the extra 15 minutes which I didn't mind as it was my last job of the day.
I have to say though, younger clients and foreign clients are the worst for wanting their moneys worth and a free date and personal number..(and how can i forget most foreign clients want MARRIAGE :/ ) ! The old married business men are the best! But then I cant complain as recently had some lovely respectful younger clients
I feel bad if a client is ready to leave early.
I do worry though, I think what if they are really quick and want round 2 or what am i going to do for the rest of the booking. or are they going to take forever that if we spend too long chatting etc we wont have time to finish him off? Usually is always the first one though!
Think I am going to start offering massage at beginning of appointment or offer it at the end if we have the time to spare.
I'd rather them stay and get there hours worth as long as they dont take the p1$$ x