I just hate it, when someone books an appointment days in advanced, says all the proper things (except for one or 2 that raises a brow) and then doesnt even show up for it.
Tonight, supposed to had someone come in for a booking tonight, we went over it and all seemed valid, except when he told me he didnt have an exact hotel booked yet, which then made me nervy and raised a brow thinking he's full of shit. I gave him the benefit of the doubt since everything else added up, and the asshole doesnt even show up tonight.
I take these appointments srriously, even if I am leery they may be a timweaster (Im always prepared for that if they are). But still its like they take the piss from it and screw it up. I've had majority of my advanced bookings go well, but its the few that try to stand me up that gets to me.